Player Care

2 weeks ago


South West London, United Kingdom International Tennis Federation Full time

**_From Playground to Podium: _**_As an organisation the ITF has a significant influence in tennis. We _
- are involved in everything from inspiring grassroots initiatives to elite international competitions _
- and all that falls in between. We have a touchpoint at every stage of a player’s career across all _
- levels and formats of tennis. From grassroots campaigns to the Davis and Billie Jean King Cup _
- podium, the ITF is engaged and committed to delivering tennis for future generations._

**ITF ROLE OVERVIEW
**JOB TITLE**: Player Care and Performance Lifestyle Officer***
**DEPARTMENT**: Safeguarding Team, Integrity & Legal
**REPORTING TO**:Safeguarding Manager
**LOCATION**: Roehampton, Southwest London

We are currently working to a hybrid model requiring a mandatory minimum of 3 days working
in our office based in Roehampton, London and as part of this, Mondays and Tuesdays are
‘anchor days’ where all staff work from the office.

**International Tennis Federation (ITF) is the world governing body of tennis**. Founded in 1913,
its purpose is to ensure the long-term growth and sustainability of the sport, delivering tennis for
future generations in association with its 213 member nations. The ITF oversees the rules and
regulations that govern international and national competition.

The ITF is responsible for the worldwide development of tennis through its highly regarded
Development Programme, its Science and Technical department which monitors equipment and
technology, and its Officiating department which oversees the education and advancement of
officials. The ITF organises over 1,500 weeks of men’s, women’s and junior tournaments on the
ITF World Tennis Tour, and also manages the ITF junior team competitions, ITF Beach Tennis
Tour, UNIQLO Wheelchair Tennis Tour and the ITF Masters Circuit. The ITF is the owner and
rightsholder of the two largest annual international team competitions in tennis, Davis Cup and
Billie Jean King Cup by Gainbridge and manages the Olympic and Paralympic Tennis Events on
behalf of the IOC and IPC. The ITF upholds the highest standards of integrity and is a partner in
the International Tennis Integrity Agency.

**The Role**:
This role will form part of a growing ITF safeguarding team, with a focus on the non-medical care and
performance lifestyle of players who participate in ITF Tours, events and activities.

**Responsibilities**:

- Development of an effective strategy for a tennis-specific lifestyle support programme to

improve performance by focusing on:

- Personal Development
- Professional skills and career development
- Mental health and well-being
- Managing social risks
- Managing education and transition
- Development and delivery of player care and performance lifestyle support and education

within the ITF Regional Training Centre and Grand Slam Player Development Programmes, ITF
Tours and Player Pathways.
- Identify and share best practice with key stakeholders (including Regional and National

Associations, and the ATP, WTA, ITIA and IOC) to incorporate the latest research in player
care and performance lifestyle support into player development at all levels.
- To monitor, evaluate and report on the effectiveness of ITF player care and performance

lifestyle activity.
- To receive and process safeguarding reports from players and provide short-term support as

necessary.
- Maintain an awareness of global issues that impact on the care and performance lifestyle of

international tennis players.
- Maintain professional qualifications, as appropriate.
- Undertake other responsibilities, as directed by the ITF Safeguarding Manager.
- As the needs of the business can evolve rapidly this role may change accordingly, therefore this _

**You will have **

**Essential**:
education, sports management, sports science, sports psychology or a related discipline.
- Relevant experience and knowledge of performance lifestyle risks to players/athletes in high

performance national and international sport.
- Proven experience in delivering performance lifestyle programmes with players/athletes,

parents, coaches and other sports people in multidisciplinary environments.
- A flexible and empathetic approach in professional relationships built on trust and

confidentiality.
- The ability to analyse information, solve problems and provide sound advice to

players/athletes.
- Exceptional written and verbal communication skills.
- Ability to receive and accurately record sensitive confidential information.
- Good working knowledge of Microsoft Office packages and other digital technology.
- Fluency in English.

**Desirable**:

- A recognised post graduate qualification in mental health care, counselling, mentoring.
- The ability to speak other languages, particularly French or Spanish.
- Experience and competence in delivering training.
- Experience and knowledge of national and international tennis.
- Experience of safeguarding in an international sports environment.



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