Care Supervisor

2 weeks ago


London, United Kingdom Blue Ocean Services Full time

Full-Time
- London

**Responsibilities**:

- Allocation of care workers to clients, preparing rotas ensuring all visits are covered using our rostering system.
- Ensure holiday, sickness and emergency care calls are assigned appropriately
- Distribution of staff rotas
- Act as point of contact and dealing with enquiries when necessary for clients, relatives, Social Services, other health professionals, Care Workers
- Assess capacity for new client referrals.
- Answering all incoming phone calls and dealing with all queries in a prompt, efficient and professional manner.
- Partaking in the out of hours On-Call rota.
- Willingness to support the team in the field when needed
- Compliance with company policies and procedures/CQC regulations.
- Maintain accurate and complete records of the service in line with Company policies and procedures, using computer and manual systems.
- Participate in Staff and Client meetings, as and when required.

We are looking for an individual who is:

- Self-motivated and proactive.
- Extremely responsible.
- An excellent communicator.
- Strong problem-solving skills and ability to think outside the box.
- Impeccable attention to detail.
- Strong interpersonal and customer service skills.
- A keen team player.
- The drive to learn and succeed.
- You will need basic IT skills and a willingness and ability to learn our rostering system
- Enhanced DBS. Completed on employment by ourselves.

**Job Features**:
**Job Category**:
Care

**Position**:
Permanent

**Salary**:
£22,000 - £24,000 per annum

**Days**:
Monday - Friday

**Time**:
8am - 4pm


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