Front of House Receptionist

4 months ago

Newton Abbot, United Kingdom Newton Abbot Dental Practice Full time

A small, busy and professional private dental practice.

Newton Abbot Dental Practice is a private Dental Practice, located in Newton Abbot, South Devon. The practice offers multidisciplinary treatments, including general dentistry, dental hygiene services, dental implants and orthodontics.

We have a large patient base and focus on delivering outstanding patient care and experience at every stage of each patient’s interactions with the Practice, with the Reception role being an integral part of this.

We pride ourselves on creating a happy and professional environment that all our team enjoy, and each team member is highly valued and supported to excel in their career.

Please find below some of the requirements for the role holder and please note that:

- **DENTAL EXPERIENCE IS DESIRABLE, A ‘CAN DO’ & POSITIVE ATTITUDE IS ESSENTIAL. **_

Reporting to the Practice Manager:

- Ensure that during the course of your duties you adhere exactly to the requirements as laid down in the Newton Abbbot company policies, without exception.
- Diligently follow your personal duties under the Health & Safety at Work Act, without exception.
- An excellent communicator, not only verbally but with electronic communications also.
- Meet and greet our patients, ensuring a welcoming and friendly approach is maintained at all times.
- Answer calls to the phone room quickly and efficiently and follow the booking system and processes used.
- Organised. For example, filing and general tidiness, along with being an effective communicator with your team members.
- Go the ‘extra mile’ as required in supporting the patients and your colleagues.
- Proactively and diligently build trusting and long-lasting relationships with the Practice team and patients.
- Help ensure stock levels are kept at the appropriate levels, taking _**action**_ when you discover a shortage or absence of stock.
- Adhere to confidentiality & data protection regulations as laid down in the company policy.
- Be a willing and productive contributor in Practice meetings.
- Maintenance of a positive, enthusiastic, and honest approach in all aspects of the job, while remaining loyal to both the customer and the employer.

Pay: £11.64-£12.86 per hour

Expected hours: 40 per week

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Health & wellbeing programme

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Customer service: 3 years (required)

**Language**:

- English (required)

Work Location: In person

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