Customer Service Advisor

1 month ago


Redditch, United Kingdom WS Transportation Full time

**Key Responsibilities**:

- Proactively manage incoming calls and efficiently handle outgoing calls, providing prompt and accurate information to our clients.
- Serve as the face of our company by delivering a personalised and professional experience, building strong relationships with our valued clients.
- Complete administrative tasks promptly and accurately, ensuring client requests are processed in a timely manner.
- Utilise your excellent data processing skills to meet service requirements and key performance indicators (KPIs).
- Collaborate with team members across departments, leveraging your effective communication skills to find optimal solutions to client issues.

**Required Shift Availability**:
Monday to Friday, with multiple shifts available: 8am - 5pm, 9am - 6pm, and 10am - 7pm.

**Requirements**:
Possesses strong IT skills and is adept at updating reports and systems, ensuring accurate and up-to-date information is maintained.
- Demonstrate exceptional customer service skills, approaching every interaction with a "Can Do" attitude to exceed client expectations.
- Exhibit strong problem-solving abilities, tackling challenges with a proactive and resourceful mindset.
- Has prior experience working in a call centre environment, understanding the dynamics and demands of this fast-paced role.

**What we will offer you**:

- Full training provided
- On site parking
- Development opportunities

**Job Types**: Full-time, Permanent

**Salary**: £11.00 per hour

**Benefits**:

- Company events
- Company pension
- Gym membership

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 3 years (required)
- Administrative: 3 years (required)

Work Location: In person



  • Redditch, United Kingdom Brook Street Full time

    Job title: Customer Advisor - Contact Centre Sector: Public Sector (Part of the NHS England) - Temporary 12 months Hours: 37 hours per week, Monday to Friday Location: Redditch (B97) - Office based Hourly rate: £12.25 per hour My client is a well-known government organisation based in Redditch looking to recruit for numerous Customer Advisor's. Are...


  • Redditch, United Kingdom Arden Personnel Full time

    **Customer Service Advisor **Redditch **£24,000 per annum ** Permanent **Monday - Friday 9.00am - 5.00pm** **The Customer Service Advisor's day-to-day duties are as follows**: - Working on behalf of our various customers in the construction industry - Speaking with businesses (not the general public) negotiating payments. - Working in a 3rd party capacity...


  • Redditch, United Kingdom Viribus Animo Recruitment Ltd Full time

    **Job Title**:Customer Service Advisor **Location**:Redditch **Job Type**:Full-Time **Hours**:Rotational Shifts; - Monday - Thursday 08:00 - 19:00 - Friday 08:00 - 18:00 - Odd Saturday on a rota 08:00 - 17:00 p/m **Salary**:£19,000 + bonus and commission **Job description** **The Role**: Our client based in Redditch has a firm that will strive to...


  • Redditch, United Kingdom Viribus Animo Recruitment Ltd Full time

    **Job Title**:Customer Service Advisor **Location**:Redditch **Job Type**:Full-Time **Hours**:Rotational Shifts; - Monday - Thursday 08:00 - 19:00 - Friday 08:00 - 18:00 - Odd Saturday on a rota 08:00 - 17:00 p/m **Salary**:£19,000 + bonus and commission **Job description** **The Role**: Our client based in Redditch has a firm that will strive to...


  • Redditch, United Kingdom Viribus Animo Recruitment Ltd Full time

    **Job Title**:Customer Service Advisor **Location**:Redditch **Job Type**:Full-Time **Hours**:Rotational Shifts; - Monday - Thursday 08:00 - 19:00 - Friday 08:00 - 18:00 - Odd Saturday on a rota 08:00 - 17:00 p/m **Salary**:£20,000 + bonus and commission **Job description** **The Role**: Our client based in Redditch has a firm that will strive to...


  • Redditch, United Kingdom Viribus Animo Recruitment Ltd Full time

    **Job Title**:Customer Service Advisor **Location**:Redditch **Job Type**:Full-Time **Hours**:Rotational Shifts; - Monday - Thursday 08:00 - 19:00 - Friday 08:00 - 18:00 - Odd Saturday on a rota 08:00 - 17:00 p/m **Salary**:£19,000 + bonus and commission **Job description** **The Role**: Our client based in Redditch has a firm that will strive to...


  • Redditch, United Kingdom Viribus Animo Recruitment Ltd Full time

    **Job Title**:Customer Service Advisor **Location**:Redditch **Job Type**:Full-Time **Hours**:Rotational Shifts; - Monday - Thursday 08:00 - 19:00 - Friday 08:00 - 18:00 - Odd Saturday on a rota 08:00 - 17:00 p/m **Salary**:£20,000 + bonus and commission **Job description** **The Role**: Our client based in Redditch has a firm that will strive to...


  • Redditch, United Kingdom Uniting People Full time

    _**Customer Service Advisor**_ £10.42 per hour + BONUS **Hours**: Monday - Saturday (one in three Saturdays) **Hybrid** **What we look for in a Customer Service Advisor**: - Eager to work and learn personality - A confident individual - Experience in retail, sales or customer service - Have the ability to handle rejection and remain resilient...


  • Redditch, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Job description** Customer Service Advisor Redditch Basic £20,000 (realistic OTE £23-25,000) Permanent - Full time Job description: Do you have telephone experience and thrive in a fast-paced target driven environment? This is the perfect opportunity for a tenacious individual with excellent customer service skills. This is an...


  • Redditch, United Kingdom The Best Connection Employment Group Full time

    **Starting pay rate £11.00 p/h, rising to £11.77 p/h after 12 weeks**.** Our client, a leading global automotive glass manufacturing company, currently require a Customer Service Advisor to join their team. There is an opportunity to secure a permanent position after successful trial period. Working hours are on 2 patterns, 08:30 - 17:30 and 07:30 - 16:30...


  • Redditch, United Kingdom The Best Connection Employment Group Full time

    **Starting pay rate £11.00 p/h, rising to £11.77 p/h after 12 weeks**.** Our client, a leading global automotive glass manufacturing company, currently require a Customer Service Advisor to join their team. There is an opportunity to secure a permanent position after successful trial period. Working hours are on 2 patterns, 08:30 - 17:30 and 07:30 - 16:30...

  • Service Advisor

    3 days ago


    Redditch, United Kingdom Performance Resourcing Midlands Full time

    **Service Advisor** Redditch Upto £26,000 Basic Salary DOE - £32,000 OTE/annum We are recruiting an **Experienced Service Advisor **for a **Franchised** **Car Dealership **in the **Redditch **area. **PLEASE ONLY APPLY IF YOU HAVE PREVIOUS CAR DEALERSHIP SERVICE ADVISOR EXPERIENCE.** **A Customer Service Star** who has the ability to work to deadlines...


  • Redditch, Worcestershire, United Kingdom We Are Workforce Ltd Full time

    Job Title: Customer Service Advisor Location: Redditch Salary: £24,000 Per Annum Hours: Monday to Friday 9am-5pm working 37.5hrs An excellent opportunity has arisen to work for a UK market leader based in their Redditch office. Our client is a family run organisation that was founded 30 years ago and offers customers full support every step of the way...

  • Customer Advisor

    6 days ago


    Redditch, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Seasonal Department** **Part time - 20 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q Redditch** We believe anyone can improve their home to make life better. Every day, we give our millions of customers...


  • Redditch, United Kingdom Sainsburys Full time

    **Customer Service Advisor - Travel Money** 230002IZ) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel Money for...

  • Service Advisor

    1 month ago


    Redditch, United Kingdom Bristol Street Motors Full time

    **Bristol Street Motors Ford Redditch** Here at Bristol Street Motors Ford Redditch, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £27,500 basic salary with...

  • Customer Service

    1 month ago


    Redditch, United Kingdom Pertemps Redditch Commercial Full time

    Role and Responsibilities for the Customer Service position: - Processing internet orders using Sage - Scanning all paperwork on the system - Preparing small quotes - Providing information on part numbers etc. and some basic technical details - Dealing with the carriers, chasing deliveries, obtaining POD’s, raising claims that may arise as a result of a...

  • Customer Advisor

    5 days ago


    Redditch, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Checkouts** **Part time - 16 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q Redditch** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...

  • Customer Advisor

    2 days ago


    Redditch, United Kingdom Boots Full time

    Summary Job Reference: - 228107BR Redditch, Kingfisher Shopping Centre Fixed Term Various Hours Available **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and...


  • Redditch, United Kingdom The NGW Group Ltd Full time

    **Do you enjoy working in a fast-paced environment? Are you proactive, innovative, a fast learner and hungry to earn?** If the answer is yes, then we would like to talk to you. The NGW Group is celebrating their continued expansion here in the Midlands. As part of this growth we are recruiting for a **Customer Service Executive** to join our...