Remote Support Operator
3 weeks ago
Due to the rapid increase in commercial roll-out, Saga Robotics is expanding its team for on-farm robotic deployments. We are seeking team members for the remote monitoring and troubleshooting of robots deployed in mainland Europe, the UK, and the US.
Successful applicants will be responsible for supporting our night time commercial operations.
**What we can offer you**
This position will provide an exciting opportunity to work as part of an ambitious team in a rapidly growing field. Successful applicants will be given the chance to work with some of the most advanced agricultural robots and some of the UK’s biggest fruit growers and state of the art diagnostic tools.
The work entails:
- Approximately 5 hour shifts (may vary)
- Flexible shift patterns available, to be approved with manager
- Evening start time for supporting the European operations
- Night start time for supporting the US operations
- Training provided
Shifts are therefore ideal to fit into university or other work. For those seeking work experience in the robotics field, this job opportunity provides hands-on experience and a great milestone for those looking to enhance their CV for a successful career in robotics.
**Responsibilities**
If successful, you will be the first point of contact for robot operators in the field and your responsibilities will include:
- Monitor robot operations to determine their status
- Diagnose, troubleshoot, and resolve any robot issues efficiently any robot issues (e.g. mechanical, electrical, software related etc.) in real-time using our monitoring tools.
- Escalating any unresolved issues to the right team.
- Reporting the status of the operation in a database.
- Complying with the companies' Health and Safety requirements.
**Requirements**:
- Proactive monitoring of the robot fleet and efficient resolution of any issues occurred.
- Problem solving skills
- Experience with Linux OS (Ubuntu)
- Ability to work alone independently and as part of a team
- Good written and verbal communication skills
- Good time management
- Interest in robotics, technology or agriculture
- Able to work from the office in Lincoln town centre
- Work on weekends
- Experience working in agricultural environments
- Python & Linux-based systems
**Job Types**: Part-time, Fixed term
Expected start date: 26/02/2024
**Job Types**: Part-time, Fixed term contract
**Salary**: £14.00 per hour
Expected hours: 20 - 30 per week
**Language**:
- English (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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