Receptionist- Care Home

5 months ago

London, United Kingdom Jewish Care Full time

The Receptionist will provide a first-class customer service to all visitors to the care home and maintain high levels of visitor/employee/resident satisfaction. The post supports the reception and administration team with all relevant and necessary administration for the care home.

**This post is full time for 39 hours per week and is fixed term for 12 months.**

**What you will be doing**:

- Answering all telephone enquiries in a professional, helpful, and timely manner to agreed standards.
- Ensuring all visitors to the Unit are given appropriate information in a courteous and timely fashion to agreed standards.
- Monitoring the CCTV operations on the site to ensure security is maintained.
- Ensuring the reception area is welcoming, tidy and always contains appropriate visitor information to agreed standards.
- Inputting data onto the Unit’s computer system to set timescales and accuracy.
- Supporting the Manager and Administrator in undertaking specific administrative and clerical tasks as and when required.

**What you will need**:

- Experience working in professional administration departments or in a similar role.
- Business Management/Administration or similar qualifications.
- Excellent interpersonal skills.
- Ability to maintain confidentiality, both with company information and staff information.
- Strong Microsoft Excel, Outlook, PowerPoint, and Word knowledge.
- Self-motivated and with a desire to improve systems within the business.
- Be a Team player.
- Ability to work under pressure and do multiple tasks.
- Commercial awareness and can do attitude.
- Can do attitude.

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