Care Home Receptionist

4 months ago


London, United Kingdom Excelcare Holdings Full time

We have an opportunity for an efficient and friendly **Receptionist at our Windmill Lodge Care Home in Brixton,** you will become part of a compassionate and welcoming team providing physical, emotional, and social support and most importantly outstanding meal experiences for the people living in our care home. Your dedication, reliability and support will make a difference every day.

Excelcare is a family-owned care home group established for over 34 years. We provide the highest standards of care to older people with a range of needs including dementia, physical disabilities, and mental health issues. Outstanding care is central to everything we do.

By joining us you will become one of the ‘family’ and **in return for your dedication and hard work you can expect**:

- £10.90 per hour
- 40 hours a week.
- 9am - 5pm, Monday - Friday.

**About the role**:

- As a receptionist you will be the first point of contact for all visitors to the care home therefore it is essential that everyone is greeted with a warm welcome.
- Ensure all visitors sign in and out.
- Answer all telephone calls and ensure that messages are delivered in a timely manner or calls are transferred to the relevant person.
- Deal with incoming and outgoing post.
- Ensure the reception area is always kept neat and tidy.
- Work closely with the Home Manager and Administrator to ensure the home is stocked with stationery required.
- Recording and reporting on the homes daily and weekly updates as advised by the Home Manager.
- The role also includes promoting the home, conducting show arounds, and supporting the with any recruitment of new team members.

**What we are looking for from you**:

- A positive, can do approach
- Excellent communication skills
- Good IT skills - Word, Excel and Powerpoint
- Attention to detail
- Previous experience in a customer facing or reception role.

**What we offer in return for your hard work**:

- 28 Days holiday including bank holidays
- Free on-site parking*
- Enhancement to pay on bank holidays
- Refer a Friend Scheme rewarding £500 for every person you refer
- DBS certificate paid by Excelcare*
- Comprehensive induction programme
- Funded qualifications via the apprenticeship programme (where required)
- Employee of the month - £100 for outstanding contribution
- Team appreciation week
- Terms and Conditions apply



  • London, United Kingdom Jewish Care Full time

    The Receptionist will provide a first-class customer service to all visitors to the care home and maintain high levels of visitor/employee/resident satisfaction. The post supports the reception and administration team with all relevant and necessary administration for the care home. **This post is full time for 39 hours per week and is fixed term for 12...

  • Care Home Receptionist

    5 months ago


    London, United Kingdom Windmill Healthcare Ltd - Excelcare Full time

    **Care Home Receptionist** We have an opportunity for an efficient and friendly Receptionist at our **Windmill Care Home** in London. You will become part of a compassionate and welcoming team providing physical, emotional, and social support and most importantly outstanding meal experiences for the people living in our care home. Your dedication,...


  • London, Greater London, United Kingdom Westgate Healthcare Full time

    About the RoleWe are seeking a highly organized and communicative Receptionist to join our team at Chestnut Manor Care Home in East London. As a Receptionist, you will be the first point of contact for visitors and callers, providing a warm welcome and ensuring that all queries are handled professionally and efficiently.Your key responsibilities will...


  • London, Greater London, United Kingdom Westgate Healthcare Full time

    About the RoleWe are seeking a highly organized and communicative Receptionist to join our team at Chestnut Manor Care Home in East London. As a Receptionist, you will be the first point of contact for visitors and callers, providing a warm welcome and ensuring that all queries are handled professionally and efficiently.Your key responsibilities will...


  • London, United Kingdom Lukka Care Homes Full time

    **Care Home Receptionist/Administrator** - ⇒ Staff Wages_ - Collate information from timesheets to enable payment and ensure accurate information is passed to the Accounts Department at the required time. Record accurately claims for SSP and SMP. - ⇒ Resident Information _- Send information about resident admissions/discharges to the Accounts Department...


  • London, Greater London, United Kingdom Westgate Healthcare Full time

    About the RoleWe are seeking a highly organized and communicative Receptionist to join our team at Chestnut Manor Care Home in East London. As a Receptionist, you will be the first point of contact for visitors and callers, providing a warm welcome and ensuring that all queries are handled professionally and efficiently.Your key responsibilities will...


  • London, Greater London, United Kingdom Westgate Healthcare Full time

    About the RoleWe are seeking a highly organized and communicative Receptionist to join our team at Chestnut Manor Care Home in East London. As a Receptionist, you will be the first point of contact for visitors and callers, providing a warm welcome and ensuring that all queries are handled professionally and efficiently.Your key responsibilities will...


  • London, Greater London, United Kingdom Westgate Healthcare Full time

    About the RoleWe are seeking a skilled and compassionate Receptionist to join our team at Westgate Healthcare. As a Receptionist, you will be the first point of contact for visitors, residents, and staff, providing a warm and welcoming experience.Your primary responsibilities will include:Receiving and directing visitors, residents, and staffManaging the...


  • London, Greater London, United Kingdom Westgate Healthcare Full time

    About the RoleWe are seeking a skilled and compassionate Receptionist to join our team at Westgate Healthcare. As a Receptionist, you will be the first point of contact for visitors, residents, and staff, providing a warm and welcoming experience.Your primary responsibilities will include:Receiving and directing visitors, residents, and staffManaging the...


  • London, Greater London, United Kingdom Westgate Healthcare Full time

    About the RoleWe are seeking a skilled Receptionist to join our team at Westgate Healthcare. As a Receptionist, you will be the first point of contact for visitors and callers, providing a warm welcome and ensuring that all queries are handled professionally and efficiently.Key Responsibilities:Provide administrative support to the Home Manager, ensuring the...


  • London, Greater London, United Kingdom Westgate Healthcare Full time

    About the RoleWe are seeking a skilled Receptionist to join our team at Westgate Healthcare. As a Receptionist, you will be the first point of contact for visitors and callers, providing a warm welcome and ensuring that all queries are handled professionally and efficiently.Key Responsibilities:Provide administrative support to the Home Manager, ensuring the...


  • London, Greater London, United Kingdom Westgate Healthcare Full time

    About the RoleWe are seeking a skilled Receptionist to join our team at Westgate Healthcare. As a Receptionist, you will be the first point of contact for visitors and callers, providing a warm welcome and ensuring that all queries are handled professionally and efficiently.Key Responsibilities:Provide administrative support to the Home Manager, ensuring the...


  • London, Greater London, United Kingdom Westgate Healthcare Full time

    About the RoleWe are seeking a skilled Receptionist to join our team at Westgate Healthcare. As a Receptionist, you will be the first point of contact for visitors and callers, providing a warm welcome and ensuring that all queries are handled professionally and efficiently.Key Responsibilities:Provide administrative support to the Home Manager, ensuring the...


  • London, United Kingdom Westgate Healthcare Full time

    Care Home Receptionist – Wanstead, East LondonLocation: Chestnut Manor Care Home, 63 Cambridge Prak, London, E11 2PRHourly rate: £11.55 per hourHours: 30 hours per weekShifts: 8.30am to 4.30pm, four shifts over seven (including alternate weekends) / Shift pattern to be discussed at interviewCome and make a difference with the team at Chestnut Manor...


  • London, United Kingdom Westgate Healthcare Full time

    Care Home Receptionist – Wanstead, East LondonLocation: Chestnut Manor Care Home, 63 Cambridge Prak, London, E11 2PRHourly rate: £11.55 per hourHours: 30 hours per weekShifts: 8.30am to 4.30pm, four shifts over seven (including alternate weekends) / Shift pattern to be discussed at interviewCome and make a difference with the team at Chestnut Manor...


  • London, United Kingdom Westgate Healthcare Full time

    Care Home Receptionist – Wanstead, East LondonLocation: Chestnut Manor Care Home, 63 Cambridge Prak, London, E11 2PRHourly rate: £11.55 per hourHours: 30 hours per weekShifts: 8.30am to 4.30pm, four shifts over seven (including alternate weekends) / Shift pattern to be discussed at interviewCome and make a difference with the team at Chestnut Manor...


  • London, United Kingdom Westgate Healthcare Full time

    Care Home Receptionist – Wanstead, East LondonLocation: Chestnut Manor Care Home, 63 Cambridge Prak, London, E11 2PRHourly rate: £11.55 per hourHours: 30 hours per weekShifts: 8.30am to 4.30pm, four shifts over seven (including alternate weekends) / Shift pattern to be discussed at interviewCome and make a difference with the team at Chestnut Manor...


  • London, Greater London, United Kingdom Westgate Healthcare Full time

    About the RoleWe are seeking a skilled Receptionist to join our team at Westgate Healthcare. As a Receptionist, you will be the first point of contact for visitors and callers, providing a warm welcome and ensuring that all queries are handled professionally and efficiently.Key Responsibilities:Provide administrative support to the Home Manager, ensuring the...


  • London, Greater London, United Kingdom Westgate Healthcare Full time

    About the RoleWe are seeking a skilled Receptionist to join our team at Westgate Healthcare. As a Receptionist, you will be the first point of contact for visitors and callers, providing a warm welcome and ensuring that all queries are handled professionally and efficiently.Key Responsibilities:Provide administrative support to the Home Manager, ensuring the...


  • London, United Kingdom One Health Lewisham Full time

    Job Advert One Health Lewisham is continuing to grow and we're looking for a bright Receptionist who is ready for a new challenge. You will be joining our expanding team to support one or more of our services. You will receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective...