Senior Meeting and Events Coordinator

7 months ago


Denham, United Kingdom Denham Grove Hotel Full time

**Senior Meetings & Events Coordinator**

What is the main purpose of the role?

Proactively convert key event business of provisional Conference, Corporate and Banqueting business for your property.

**Key Responsibilities and Duties**

**- **Be proactive in converting key events business via showround’s mainly focusing on business from £10,000 - £25,000.
- Converting live enquiries into confirmed sales by completing daily chase calls and activities.
- Identify group opportunities from new appointments.
- Ensure that all clients and potential clients receive a showround, including research prior to meeting the client, booking hospitality suites.
- Ensuring the hospitality suite is up to date with new marketing material.
- Must achieve over 85% in Service Scan Showrounds.
- Assist in booking internal meeting space relating to key showrounds on the property.
- Assist the Conversion Manager in writing contracts and updating contract details with any amendments and changes of contact details.
- Ensure Reslynx system is up to client with client details.
- Ensure that personal activities in Reslynx are at 0% by 17:00 every day.
- Keeping the provisional report list up to date detailing key information that could aid conversion of business.
- Follow up on all conference/events/banquets to secure future dates from past clients.
- Attend and host client FAM trips.
- Ensure all sales activity is captured in SFA and 85% compliance is achieved.
- Ensure all actions and activity complies with the Company Sales SOP manual.
- Personally account manage a defined portfolio of accounts to secure new business levels, grow revenues through defining market segments and drive potential contractual status for the group.
- Implement activity and work initiatives outlined in the Sales and Marketing plan.
- Development of sales strategies to drive revenue targets and achieve budget requirements.
- Meet and exceed client expectations in terms of support, quality and service and to communicate identified client needs effectively.
- Be aware of overall company needs including spotlight properties and Hot Dates.
- Consistently present a professional image - verbal, written and face-to-face.
- Attend internal meetings where appropriate.
- Personally carry out at least 5 showrounds per week.
- Pro-actively promote the entire Group at every sales opportunity and feed new leads into the centre for further research development.
- To actively promote the Company in a professional manner both internally and externally, including attendance of client events, networking and familiarisation visits as required.
- Influencer across all customer types, with clear experience and results in the conference and training market.
- Communicate with Sales Office Manager on a daily basis activities/ appointments and key wins.
- Work with the Sales Office Manager to ensure there is clarity on pricing, booking processes and marketing collateral.
- Work with Sales Office Manager to ensure there are the tools to analyse the best fit customers and support on key business opportunities.
- Submit a financial and KPI monthly report to Sales Office Manager.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Gym membership
- On-site parking
- Referral programme

Schedule:

- Day shift
- Monday to Friday

Work Location: In person



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