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Debt Insight Officer

4 months ago

Preston, United Kingdom Preston City Council Full time

**Council Tax**:
**Location**:

- Town Hall**Salary**:

- £28,770 to £30,296 per annum**Post Type**:

- Full Time**Contract Type**:

- Permanent**Closing Date**:

- 23.59 hours BST on Sunday 09 June 2024**Reference**:

- CORV02023-2**Based at Preston Town Hall**

**Debt Insight Officer - Council Tax**
**Full Time - 37 hrs per week (Monday - Friday)**
**Salary - (£28,770 - £30,296)**

Lancaster City Council & Preston City Council operate as a shared service for the provision of revenues and benefit functions, and as part of this provision we administer and collect Council Tax on behalf of both Councils.

Duties include:
Dealing with Council Tax customers, by phone, correspondence and sometimes in person to establish their needs and take appropriate steps to meet those needs

-Work in partnership with internal departments and external agencies, including debt advise and charitable organisations.

We are looking for enthusiastic, self-motivated applicants who can demonstrate an ability to deal with customers, work independently and innovate, whilst contributing to a team. You must have outstanding analytical and interpersonal skills.

As an employer we like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of employee benefits including flexi time, hybrid working, a minimum of 28 days’ annual leave (plus Bank Holidays), family friendly policies, access to an Employee Assistance Programme, Local Government Pension Scheme, AVC’s, life assurance scheme, payment of professional fees, discounted parking, cycle to work scheme and discounted bus and rail fares.

If you wish to discuss the role please contact Karen Caster, Council Tax Manager, on 01772 906799.