Patient Safety and Datix Facilitator

7 months ago


Tooting, United Kingdom St George's Healthcare NHS Foundation Trust Full time

Manage Datix, performing regular and recorded quality, consistency and accuracy checks and data cleansing on data to ensure the patient safety data quality is sufficient to provide statistically robust reports and to populate the quality dashboard. Support the Patient Safety Team with the work being undertaken within the Trust for the transition to the Patient Safety Incident Response Framework (PSIRF) in order to develop and maintain effective systems and processes for responding to patient safety incidents and issues for the purpose of learning and improving patient safety. Responsible for the monthly upload of patient safety incidents to the National Learning and Reporting System (NRLS) [until replaced by the new Learn From Patient Safety Events (LFPSE) service], provide analysis reports that include benchmarking against other similar organisations. Play a key role in the work being undertaken within the trust to upgrade the Trust incident reporting system (Datix) to support the transition to recording patient safety events onto the new Learn From Patient Safety Events (LFPSE) service, rather than the National Reporting and Learning System (NRLS) it is replacing.

Provide a high-level organisational and administrative support service to enable the appropriate and timely management of the Patient Safety & Quality Group (PSQG). Develop and maintain the departments web pages and other promotional material, such as learning zones, newsletters and bulletins. Support and promote the implementation and monitoring of the standards set out by NHS England, Care Quality Commission and Commissioners in relation to incident management. Support the Patient Safety Manager in the revision, monitoring and review of incident policies, procedures and guidelines ensuring the Trust complies with statutory, legal and local obligations.

As a result of incident investigations, formulate recommendations for future policy and practice this may impact across the whole organisation. Act as key liaison with Divisional staff to provide support and advice to managers to ensure clinical incidents are managed effectively ensuring escalation to the Patient Safety Manager where appropriate. This will include monitoring the progress of actions arising from adverse events to ensure changes in practice take place where necessary. Promote awareness of the patient safety structure and the responsibilities of the team, to ensure staff are aware of where and from whom they can seek advice.

Critically analyse untoward incidents, identify trends, prepare written reports and make recommendations for action as appropriate. Support the implementation and evaluate a systematic approach to the national requirement for the Duty of Candour in response to all incidents resulting in significant harm in collaboration with the Divisions and senior managers within the Trust To support and promote the open disclosure (Duty of Candour) of incidents to patients and relatives being mindful of the ethical considerations involved. To keep abreast of any changes in national policy in relation to incident investigation and Duty of Candour To assist the Patient Safety Manager in the identification and develop patient safety initiatives in response to themes emerging from incidents To bring to the attention of the Patient Safety Manager, areas of risk management that are not being effectively managed. Deputise for the Patient Safety Manager in their absence by attendance at meetings and provision of reports, having been appropriately briefed.

To be responsible for proactively developing own practice and knowledge Plan tasks and activities which may require adjustment due to variable workload/interruptions. To demonstrate an in-depth knowledge and experience of the quality and patient safety agenda.


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