Treatment Coordinator

6 months ago

Sale, United Kingdom Smile Manchester Full time

**About Us**: At Smile Manchester, we are committed to providing exceptional dental care and creating a welcoming environment for our patients. Our team of professionals is dedicated to maintaining the highest standards of service and patient care.

**Key Responsibilities**:

- Greet and assist patients, providing a friendly and professional first point of contact.
- Coordinate patient treatment plans, ensuring all necessary appointments and follow-ups are scheduled.
- Communicate treatment options, procedures, and costs to patients clearly and effectively.
- Assist in financial discussions with patients, including payment plans and insurance queries.
- Maintain accurate and up-to-date patient records and documentation.
- Work closely with the dental team to ensure a smooth workflow and efficient patient care.
- Address patient concerns and provide exceptional customer service throughout their treatment journey.
- Support marketing and promotional activities to attract new patients and retain existing ones.

**Qualifications**:

- Previous experience in a dental or healthcare setting is preferred.
- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- Ability to manage multiple tasks and prioritise effectively.
- Proficiency in dental practice management software is an advantage.
- A positive attitude and a passion for delivering outstanding patient care.

**What We Offer**:

- Competitive salary based on experience.
- Opportunities for professional development and training.
- A supportive and friendly work environment.
- Employee benefits and discounts on dental treatments.

**Benefits**:

- Additional leave
- Company pension
- Employee discount
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

**Experience**:

- Dental assisting: 2 years (required)

Work Location: In person

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