Spanish Customer Onboarding Executive Logistics

2 weeks ago


London, United Kingdom ABL Recruitment Full time

Customer Onboarding Specialist (Spanish)
Job Title: Customer Onboarding Executive (Logistical, Supplier, E-commerce)

**Salary**: 22k-27k (86 - 103 Daily Rate - PAYE)
Contract: 6-months (May Extend or convert to permanent)
Location: London, Hybrid (2-3 Days in the office) OR remote working
Start: February 2023
Our client, a global tech company is looking for a talented Customer Onboarding Professional for their online retail business. The customer service activities will involve customer on-boarding as well as handling queries and escalations using adequate levelsof verbal communication and a polite attitude.
In addition, the Customer Onboarding Professional will be expected to follow SOPs, provide support to shipping personnel and help shipping staff solve logístical errors by establishing communication between internal stakeholders.
**Responsibilities include**:

- Work as a customer onboarding and support SME. Follow SOPs to support customers set up their shipping accounts and start shipping with their shipping platform as fast as possible.
- Support shippers and/or internal teams to set up rates, understand how to work with us, set up their operations and integrations to print labels to hand packages to launch shipping with us.
- Work with Shipping stakeholders to solve shipper issues during onboarding, and work with partner teams to solve the root cause of these issues.
- Work to update shipper facing content, map dependencies, review and identify process gaps in the purpose of driving process improvement initiatives to improve the customer experience.
- Work cross-functionally in a highly complex area with multiple stakeholders, partnering with Product, Marketing, Commercial, Sales, Customer Programs and Operations to drive change, and influence stakeholders.
- Be able to work with qualitative and quantitative data to dive deep into customer onboarding performance and use this data to build solutions for improvement.

**Important Qualifications include**:

- Bachelor's Degree or equal experience in customer support/onboarding
- Experience working in client facing roles, ideally in a sales or customer support function.
- Proven ability to work with cross-functional teams to drive growth and process improvement for your business.
- Always does what is right for the customer - Relentlessly customer focused
- Ability to work well in a fast-paced environment and multi-task in a high-energy environment.
- Fluent in English and 1 additional language: Spanish



  • London, United Kingdom Euro London Full time

    Are you interested in a job that involves recruitment, account management and support? I'm currently recruiting on behalf of a leading tech company in the logistics industry, based in London, who are looking for a Spanish-speaking Transport Partner Executive to work on an office-based basis. Your duties will include onboarding new transport partners;...


  • London, United Kingdom Initiate international Full time

    We have an exciting new career opportunity for a **Spanish speaking Transport Partner Executive** to join one of the largest and fastest growing tech companies in the logistics industry at their offices in **London, UK**. This role is key in providing outstanding support to both their Transport Providers (TP’s) and customers within our **Spanish** market...


  • London, United Kingdom Provide Full time

    £103.20 per day 6 month contract Remote Are you interested in creating the future of e-com shipping? Our client, a world wide known company in the shipping and tech industry, is looking for a Customer Onboarding Support Specialist to support and onboard customers as well as improve onboarding processes. The Onboarding Support Specialist is an EU role...


  • London, United Kingdom French Selection UK Full time

    International Shipping & Operations Coordinator International Shipping & Operations Coordinator Establishing commercial relationships with suppliers and customers across the European continent - Managing price risk/hedging with futures Fluent in Italian and French or Spanish - Proficiency in Microsoft Excel and Word. - Willing to travel abroad...


  • London, United Kingdom The Language Business Full time

    **ITALIAN AND SPANISH EXPORT CUSTOMER SERVICE EXECUTIVE** **LANGUAGES**: Fluency in Italian and Spanish is essential **LOCATION**: South West London (zone 3) - THIS IS AN OFFICE BASED ROLE, NOT HYBRID OR REMOTE **SALARY**: £25,000 - £26,000 pa starting salary **COMPANY AND BACKGROUND** Our client is a world leading exporter of some of the world’s...


  • London, United Kingdom HOLT EXECUTIVE Full time

    London - £35000 - £45000 per annum - Contract - DB2937 Holt Executive is partnered with a global leader in the connectivity and telecommunications industry, providing unmatched coverage to consumers and critical industries worldwide. They are recruiting for an experienced Shipping & Shipping & Logistics Coordinator to join their team in London on a...


  • London, United Kingdom Vertical Advantage Full time

    Job Description My client is looking for a Customer Logistics Coordinator with experience in the FMCG industry! Also, you will need to possess excellent customer service skills to liaise with the business’ growing list of clients. About the Business The business has experienced incredible growth and as such the Supply Chain & Logistics team has been...

  • Customer Logistics Executive

    Found in: Jooble UK C2 - 3 weeks ago


    London, United Kingdom Vertical Advantage Full time

    My client is looking for a Customer Logistics Coordinator with experience in the FMCG industry! Also, you will need to possess excellent customer service skills to liaise with the business’ growing list of clients. About the Business The business has experienced incredible growth and as such the Supply Chain & Logistics team has been growing from...


  • London, United Kingdom Vertical Advantage Full time

    My client is looking for a Customer Logistics Coordinator with experience in the FMCG industry! Also, you will need to possess excellent customer service skills to liaise with the business’ growing list of clients. About the Business The business has experienced incredible growth and as such the Supply Chain & Logistics team has been growing from...

  • Customer Logistics Executive

    Found in: Talent UK 2A C2 - 3 weeks ago


    London, United Kingdom Vertical Advantage Full time

    My client is looking for a Customer Logistics Coordinator with experience in the FMCG industry!Also, you will need to possess excellent customer service skills to liaise with the business’ growing list of clients.About the BusinessThe business has experienced incredible growth and as such the Supply Chain & Logistics team has been growing from strength to...

  • Customer Logistics Executive

    Found in: Appcast UK C C2 - 2 weeks ago


    London Area, United Kingdom Vertical Advantage Full time

    My client is looking for a Customer Logistics Coordinator with experience in the FMCG industry!Also, you will need to possess excellent customer service skills to liaise with the business’ growing list of clients.About the BusinessThe business has experienced incredible growth and as such the Supply Chain & Logistics team has been growing from strength to...

  • Customer Logistics Executive

    Found in: Appcast UK C2 - 2 weeks ago


    London Area, United Kingdom Vertical Advantage Full time

    My client is looking for a Customer Logistics Coordinator with experience in the FMCG industry!Also, you will need to possess excellent customer service skills to liaise with the business’ growing list of clients.About the BusinessThe business has experienced incredible growth and as such the Supply Chain & Logistics team has been growing from strength to...

  • Customer Logistics Executive

    Found in: Appcast Linkedin GBL C2 - 3 weeks ago


    London Area, United Kingdom Vertical Advantage Full time

    My client is looking for a Customer Logistics Coordinator with experience in the FMCG industry!Also, you will need to possess excellent customer service skills to liaise with the business’ growing list of clients.About the BusinessThe business has experienced incredible growth and as such the Supply Chain & Logistics team has been growing from strength to...

  • Customer Logistics Executive

    Found in: Whatjobs ES C2 - 1 week ago


    London Area, United Kingdom Vertical Advantage Full time

    My client is looking for a Customer Logistics Coordinator with experience in the FMCG industry! Also, you will need to possess excellent customer service skills to liaise with the business’ growing list of clients. About the Business The business has experienced incredible growth and as such the Supply Chain & Logistics team has been growing from...


  • London, United Kingdom Language Matters Full time

    An outstanding opportunity has opened for a professional Spanish speaking Executive Assistant to join a Global Investment Management firm! In this role you will be dealing with a high volume of administrative tasks whilst supporting one of the Heads of Department and his team. This is a busy bilingual Executive Assistant position requiring excellent...


  • London, United Kingdom Victoria Lindfield Associates Full time

    Spanish speaking EA- Top Investment firm. West End. 55K-65k plus bonus. West End. 1 day WFH- Friday. 9-5:30. Performance Bonus. Full benefits. Lunch provided. We are seeking a highly experienced fluent Spanish speaking Executive Assistant to support an MD/Co- head plus small team of 3, within a thriving and fast paced European Investment team. Working...


  • London, United Kingdom Walker Lovell Full time

    In this role, you will be responsible for providing a seamless and successful onboarding experience to new customers beginning their relationship with, to existing customers, and to those customers who have low engagement. You will be looking after the entire EMEA region. Key Responsibilities: - Conducting Platform Webinar training for new customers and...


  • Romford, Greater London, United Kingdom WR Logistics Full time

    Business Development Manager - £40K - £60K - Air Freight & Sea Freight Business Development Manager required for a global Logistics brand based in the South East. This company employ in excess of 100,000 employee's worldwide. Strength in Air Freight & Sea Freight is ESSENTIAL Experience managing a territory and generating bring own business -...


  • London, United Kingdom Meraki Full time

    Must be fluent in Spanish - both written and verbal - Must have proven experience in customer service - Must be based in the UK Meraki Talent is working exclusively with a global organisation to support them with the recruitment of a Spanish Speaking Membership Coordinator. This is a full-time, permanent opportunity paying an annual salary of c.£25,000....


  • London, United Kingdom Chattermill Full time

    **Onboarding and Customer Support Specialist**: ***UK (Remote or Hybrid) **£35,000 - £45,000 per annum DOE + bonus + stock options** **Our Perks** ❤️ Monthly Health & Wellness budget, increasing with length of service Annual Learning and Development budget - ️ Flexible working in a choice first environment - we trust the way you want to work WFH...