Customer Service

4 weeks ago


Leicester, United Kingdom Allscreens Nationwide Full time

**Customer service & Job Deployment Agent**
Allscreens Nationwide
Birstall Leicestershire Head Office
Full-time, Permanent
- **Salary - £23,457.00**

Be a part of the fastest growing automotive glass repair and replacement service in the UK, a business managed by windscreen people where people matter at all levels.

Allscreens Nationwide are recruiting an Customer service & Job Deployment Agent to join our team at our Birstall Head Office. Be part of a team culture, where we all work together to provide the best service possible to our customers as a windscreen company ran by windscreen people, we believe that looking after employees and creating a great team is a large part of what it takes to achieve success and provide a great service making us market leaders within the industry.

Passion for customer service and a great attitude is a must to join our ever growing team.

**The Role**
- Booking in jobs via telephone.
- Organise booking the job liaising with local branch in the country.
- Look after the booking of the companies National Customers.
- Giving our customers a good quality service.
- Take inbound overflow calls for branches in the group.
- Focus on hitting our branch targets consistently and efficiently.

**The Person**
- Good telephone manor and communication skills
- Be able to work in a busy environment
- Have a passion for customer service
- Be ambitious and want to further their career within the business.
- Have a background of customer service/ automotive.
- Have good people skills and a passion for collaboration.
- Problem solving skills.
- Experience within the automotive industry is desirable but not essential.

**The Package**
- Salary £23,457.00 PA
- 8:30-5:30 Monday-Friday 8:30-12:30 Saturday AM
- 2 in 4 Saturdays off.
- Job Title
- Customer service & Job deployment Agent
- Job Types: Full-time, Permanent

**Salary**: £23,457.00 per year

Pay: £25,116.00-£26,295.36 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift

Work Location: In person



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