Housekeeping Supervisor

3 weeks ago


Keswick, United Kingdom Castle Inn Hotel Full time

To ensure agreed standards of cleanliness and hygiene are maintained in all public areas in accordance with correct procedures and administration.
- To ensure agreed standards of cleanliness and hygiene are maintained in all bedrooms in accordance with correct procedures and administration.
- To organise day to day work requirements and set required standards against which work will be checked, in accordance with correct procedures and administration on an as and when required basis.
- To ensure that all equipment, furniture and furnishings are maintained, checked and kept in good working order in accordance with correct procedures and report all relevant faults.
- Ensure linen is dealt with in accordance with the hotel’s procedures and administration.
- To ensure that special requests from guests are carried out in a timely and cost effective manner.
- To ensure that any complaints or feedback from guests are dealt with in a timely and cost effective manner.
- Liaise with relevant departments, in a timely fashion, to ensure that the guests expectations are consistently met and where possible exceeded.
- To take all reasonable steps to ensure the safety of guests, property and the building.
- To ensure that all necessary housekeeping is carried out in all areas of the Hotel for the Health and Safety of yourself and others.
- Ensure cleaning stores, linen room, trolleys and materials are kept clean and tidy at all times.
- Carry out any other duties or projects required by the Hotel Manager or Directors.
- To work with and supervise Room Attendants in maintaining a high standard of cleanliness, in accordance with correct procedures and administration.
- In conjunction with the Head Housekeeper and Senior Housekeeping Supervisor ensure periodic cleaning is carried out.
- To carry out any reasonable request made by a member of management in a timely and cost effective manner.
- Order all supplies for the Housekeeping department to ensure efficient and cost effective management of the department
- To undertake continued training and development of the team to reach hotel goals and objectives
- To be available for external training courses as directed by your line manager
- To undertake Duty Management shifts on a weekly basis as directed by your line manager
- To assist with ongoing commitment to Best Western Quality Audit and AA inspections
- Producing rota each week based on forecasted business and ensuring the rota is within budget.

**Health and Safety**:
You must ensure that all Health, Safety and Security regulations are adhered to at all times, this includes the fire procedures and COSHH regulations, all of which you will be made aware. Please ensure that you report any faults or infringements of these procedures or act immediately where appropriate to correct them. You have a duty to carry out work so that you never put yourself or others at risk, creating a safer working environment for everyone.

**Job Types**: Part-time, Permanent

**Salary**: £12.00 per hour

**Benefits**:

- Discounted or free food
- Gym membership
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

Supplemental pay types:

- Tips

Work Location: One location



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