Patient Coordinator
5 months ago
Your Patient Concierge
Location: Salford Quays
**Job Description**:
We are seeking detail-oriented and customer-focused New Patient Coordinators to join our team. Patient Coordinators will play a crucial role in facilitating the onboarding process for patients at dental practices utilising our service. This role requires excellent communication skills, empathy, and the ability to guide patients through their initial interactions with the practice.
**Responsibilities**:
- Serve as the first point of contact for new patients contacting dental practices using our NPC service.
- Greet patients warmly and assist them in scheduling appointments, answering questions, and providing information about the practice and its services.
- Collect and verify patient information, including contact details, insurance information, and medical history.
- Coordinate with dental practice staff to ensure smooth scheduling and efficient handling of new patient inquiries.
- Educate patients about the practice's policies, procedures, and payment options.
- Follow up with patients to confirm appointments, provide reminders, and address any concerns or questions they may have.
- Maintain accurate records of patient interactions and update patient information as needed in the CRM system.
- Collaborate with internal teams to continuously improve the new patient onboarding process and enhance the patient experience.
Qualifications:
- Previous experience in customer service, reception, or administration, preferably in a healthcare or dental setting.
- Excellent interpersonal and communication skills, with a friendly and professional demeanor.
- Ability to multitask, prioritise and handle a high volume of enquiries in a fast-paced environment.
- Strong attention to detail and accuracy when entering and verifying patient information.
- Empathy and patience when interacting with patients, especially those who may be anxious or apprehensive about visiting the dentist.
- Familiarity with dental terminology and procedures is a plus, but not required.
- Proficiency in using computer systems and software for scheduling appointments and managing patient records.
**Benefits**:
Competitive salary circa £24k per annum based on experience, yearly bonus, company pension scheme.
How to Apply:
Interviews will be held at our offices in Salford Quays.
**Job Types**: Full-time, Part-time, Permanent
Pay: £24,000.00-£25,000.00 per year
Expected hours: 40 per week
**Benefits**:
- Canteen
- Casual dress
- Company events
- Company pension
- Health & wellbeing programme
- Transport links
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Yearly bonus
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
Reference ID: YPC - NPC 1
-
Private Patient Coordinator
5 months ago
Salford, United Kingdom Ramsay Health Care Full timeJob Description Private Patient Coordinator Location: Oaklands Hospital What you will bring: - Strong customer service- Ability to manage a portfolio of private patients from initial call to admission- Sound computer skills using the MS Office- Confident in engaging with a variety of people- Articulate, with excellent communication skills in person, over...
-
Patient Care Coordinator
2 weeks ago
Salford, Salford, United Kingdom beBee Professionals Full time £28,000 - £35,000beBee Professionals in Salford is seeking a compassionate and experienced Registered Nurse to provide patient care and support to our patients and their families.Key Responsibilities:Assess and monitor patient health, administering medications and treatments as required.Collaborate with physicians and other healthcare professionals to develop patient care...
-
Care Coordinator
5 months ago
Salford, United Kingdom The Willows Medical CentrePCN Role Full timeSALFORD SOUTH EAST PCN CARE COORDINATOR **Salary**: AFC Band 4 or equivalent Hours: 37.5 Care coordinators play an important role within the practice to proactively identify and work with certain patient cohorts to support in preparation for clinical conversations and to ensure the patients fully understand and are actively involved in managing their...
-
Administrative Coordinator
3 weeks ago
Salford, Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full timeJob SummaryThe Northern Care Alliance NHS Foundation Trust is seeking a highly organized and detail-oriented Administrative Coordinator to join their team. As a key member of the Neurology Service, you will provide administrative support to the clinical and secretarial team, ensuring seamless communication and coordination of tasks.Main...
-
Administrative Coordinator
3 weeks ago
Salford, Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full timeJob SummaryThe Northern Care Alliance NHS Foundation Trust is seeking a highly skilled and motivated Administrative Coordinator to join their team. As an Administrative Coordinator, you will play a vital role in providing administrative support to the clinical and secretarial team, ensuring the smooth operation of the Neurology Service.Main...
-
Care Coordinator
6 months ago
Salford, United Kingdom Langworthy Medical Practice The University of Salford Medical Centre Full time**CARE COORDINATOR JOB DESCRIPTION** Care coordinators play an important role within the practice to proactively identify and work with certain patient cohorts to support in preparation for clinical conversations and to ensure the patients fully understand and are actively involved in managing their care. Care coordinators work closely with GPs and other...
-
Care Coordinator
6 months ago
Salford, United Kingdom Langworthy Medical Practice The University of Salford Health Centre Full time**CARE COORDINATOR JOB DESCRIPTION** Care coordinators play an important role within the practice to proactively identify and work with certain patient cohorts to support in preparation for clinical conversations and to ensure the patients fully understand and are actively involved in managing their care. At the University Health Centre you will be focused...
-
Care - Coordinator (Arrs Role)
5 months ago
Salford, United Kingdom Clarendon Surgery & The Angel Medical Practice Full timeJob description Job responsibilities 1. Facilitate and ensure the effective delivery of patient-centred, personalised health and social care plans for patients, monitoring progress and reporting outcomes, contributing to patient reviews and care planning within appropriate time frames 2. Supporting patients to use decision aids, help create single...
-
Administrative Coordinator
2 weeks ago
Salford, Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full timeJob SummaryThe Northern Care Alliance NHS Foundation Trust is seeking a highly skilled and motivated Administrative Coordinator to join their team. As an Administrative Coordinator, you will play a vital role in providing administrative support to the clinical and secretarial team, ensuring the smooth operation of the Neurology Service.Main...
-
Theatre Coordinator
5 months ago
Salford, United Kingdom Northern Care Alliance NHS Group Full time**Job overview**: We are currently seeking an experienced, highly motivated and professional Theatre Coordinator to join our expanded theatre department. We have 19 theatres in total over two sites within the hospital that undertake a wide range of scheduled surgery covering many disciplines and emergency surgery. The role would involve rotating and working...
-
Administration Coordinator
4 weeks ago
Salford, Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full timeJob SummaryWe are seeking a highly motivated and organized Administration Co-ordinator to join our team at the Northern Care Alliance NHS Foundation Trust. As a key member of our administrative team, you will provide high-level support to our clinical and secretarial teams, ensuring the smooth operation of our services.Main ResponsibilitiesCoordinate emails...
-
Administration Coordinator
4 weeks ago
Salford, Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full timeJob SummaryWe are seeking a highly motivated and organized Administration Co-ordinator to join our team at the Northern Care Alliance NHS Foundation Trust. As a key member of our administrative team, you will provide high-level support to our clinical and secretarial teams, ensuring the smooth operation of our services.Main ResponsibilitiesCoordinate emails...
-
Colorectal Cancer Care Coordinator
7 months ago
Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full timeThe Salford colorectal specialist nursing team are looking appoint a knowledgeable and enthusiastic individual, with experience of working in cancer care or a healthcare setting, to join their experienced team supporting the delivery of high quality personalised cancer care. The cancer care coordinator will play a key role in supporting the delivery of...
-
Colorectal Cancer Care Coordinator
5 months ago
Salford, United Kingdom Northern Care Alliance NHS Group Full timeThe Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths...
-
Fit Test Coordinator
5 months ago
Salford, United Kingdom Northern Care Alliance NHS Group Full time**Job overview**: **We are pleased to advertise a full time, Band 3 FIT Test Coordinator - Colorectal to work at Salford Royal Hospital which is part of the Northern Casre Alliance NHS Foundation Trust.** Working with the Colorectal Cancer Services Management Team, the post holder will support improvement in Lower GI suspected cancer pathways through the...
-
Administrative Coordinator
3 weeks ago
Salford, Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full timeJob SummaryThe Northern Care Alliance NHS Foundation Trust is seeking a highly motivated and organized Administration Co-ordinator to join their team. As a key member of the Neurology Service, you will provide administrative support to the clinical and secretarial team, ensuring the smooth operation of the service.Main ResponsibilitiesCoordinate emails and...
-
Administrative Coordinator
2 weeks ago
Salford, Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full timeJob SummaryThe Northern Care Alliance NHS Foundation Trust is seeking a highly motivated and organized individual to fill the role of Administration Co-ordinator. This position will provide administrative support to the clinical and secretarial team in the Neurology Service.Main ResponsibilitiesThe successful candidate will be responsible for coordinating...
-
Administration Coordinator
1 month ago
Salford, Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full timeJob SummaryWe are seeking a highly motivated and organized Administration Co-ordinator to join our team at the Northern Care Alliance NHS Foundation Trust. As a key member of our administrative team, you will provide high-level support to our clinical and secretarial teams, ensuring the smooth operation of our services.Main ResponsibilitiesCoordinate emails...
-
Administration Coordinator
4 weeks ago
Salford, Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full timeJob SummaryWe are seeking a highly motivated and organized Administration Co-ordinator to join our team at the Northern Care Alliance NHS Foundation Trust. As a key member of our administrative team, you will provide high-level support to our clinical and secretarial teams, ensuring the smooth operation of our services.Main ResponsibilitiesCoordinate emails...
-
Administration Coordinator
4 weeks ago
Salford, Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full timeJob SummaryWe are seeking a highly motivated and organized Administration Co-ordinator to join our team at the Northern Care Alliance NHS Foundation Trust. As a key member of our administrative team, you will provide high-level support to our clinical and secretarial teams, ensuring the smooth operation of our services.Main ResponsibilitiesCoordinate emails...