Service Administrator

**About us**

We provide Employee Background checks to Employers to help them with recruitment. These include Criminal Record Checks, Credit Checks and ID Checks. We are a successful family-owned company with a friendly, supportive culture. We take great pride in our services and have built long-lasting relationships with our Customers.

**Our work environment includes**:

- Remote: Work from Home
- Flexible working hours
- For the first 2-4 weeks you will need to attend work at our office in Dolgellau, for training, after which you will work from home.

**The Role**:
We are looking for a freelance Service Administrator/Customer Assistant to check confidential data and run other back ground checks for example credit checks. Working remotely, you will manage your own time to ensure tasks are completed in line Service Level Agreements. Excellent attention to detail is vital.

This position allows you to work from home with flexible hours. Note: You must come to our office near Dolgellau for the first 2-4 weeks for training. As you will be dealing with confidential data, you must have a private dedicated work area away from distractions.

**Responsibilities**:

- Recording Customer Payment information and matching it to orders.
- Running, preparing and sending Credit Checks for Customers.
- Assist the Director with other administration tasks as and when required.
- Attend internal virtual meetings via Microsoft Teams.
- Dealing with confidential information.

**Requirements**:

- You must be comfortable with the idea of a freelance position where work is conducted on a task-by-task basis.
- You need to be a clear communicator, particularly in terms of availability and not afraid to ask questions.
- A strong sense of professionalism and discretion.
- Thorough attention to detail, and accurate data entry skills.
- Self-motiviated and able to perform repetitive tasks.
- Ability to work independently and comfortable working alone.
- Strong time-management skills and the able to work without supervision.
- An Interest and Willingness to learn about Criminal Record Checks, for example, DBS checks.
- A minimum of Grade “C” in English and Maths GCSE. A Diploma or equivalent in business administration or relevant apprenticeship equivalent is preferable.
- A Basic and Enhanced level DBS check will be required.

The nature of our work ebbs and flows, but we would estimate at least 20 hours per week, with the potential for this to increase.

Training, and a Laptop will be provided.

**How to apply**:
**Job Types**: Part-time, Freelance
Part-time hours: 20 per week

**Salary**: £16.20 per hour

**Benefits**:

- Flexitime
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Ability to commute/relocate:

- Dolgellau: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Dolgellau

Reference ID: Mayad23

Flextime