Clerical Assistant

Job title:
Clerical Assistant

Directorate:
Adults, Health and Well-being

Service:
Provider Services

Closing date:
02/03/2023 10:00

Job type/Hours:
Permanent | 37 Hour

Salary:
£20,812 - £21,189 a year

Pay Scale:
GS2

Location(s):
Dolgellau

**Gwynedd Council offers an attractive employment package, for more information please click on this **Information Pack

Gwynedd Council operates internally through the medium of Welsh, and offers all its services bilingually. The applicant will be required to reach the linguistic level noted as one of the essential skills in the Person Specification.

For further information about this post please contact on Katie Williams / Huw Ceiriog 01341 424534

Application forms and further details available from, Support Service, Gwynedd Council, Council Offices, Caernarfon, LL55 1SH

Tel: 01286 679076

**CLOSING DATE: 10.00 AM, THURSDAY 02/03/2023,**

**If you would like support to apply, Gwaith Gwynedd is available to help Gwynedd residents get into work**
**.**

**Personal attributes**:
**Essential**:
Able to deal with people in a confident, respectful and courteous manner

Able to work independently and as part of a team

Able to work to tight deadlines under pressure

Able to prioritise work

Respect confidentiality at all times

Able to be flexible and adapt to any changes to the departments needs

**Desirable**:
**Qualifications and relevant training**:
**Essential**:
Good level of education

**Desirable**:
NVQ Level 2 or similar in Business Administration ECDL

**Relevant experience**:
**Essential**:
**Desirable**:
Experience in working in a busy office where the work needs to be prioritised to ensure tight deadlines are met.

Experience in using computerised systems

Knowledge of local government procedures

**Skills and specialist knowledge**:
**Essential**:
Good computerised skills using windows programmes (Word/Excel/Outlook)

Good communication skills verbally and written

Good time management skills ensuring the work is prioritised and deadlines are met

Good administration skills

Professional telephone manner

**Desirable**:
Fast and accurate word processing

Fast and accurate inputting data

**Language requirements**:
**Essential**:
**Listening and Speaking - Higher Level**:
Able to follow a conversation or discussion through the medium of Welsh and English on a professional level and discuss general day to day topics in the field in order to present information and express opinions.Able to give a pre-prepared presentation and respond to any comments and questions on it in Welsh or English.

**Reading and Understanding - Higher Level**:
Able to understand standard written Welsh and English; both formal and informal.Able to gather information from various sources such as letters, reports, articles through the medium of Welsh and English in order to fulfil the post.

**Writing - Intermediate Level**:
**Purpose of the post**:

- Ensure that the people of Gwynedd are at the centre of everything we do.
- Assist with the Service's administrative work including processing timetables and weekly travel costs claims.

**Responsibility for functions**:
**Main duties**:

- Process manual workers' timetables by using the home care module.
- Process manual workers' maintenance forms
- Input users plans to a computer system
- Input information about manual workers to a computer system
- Assist with general administrative work including: typing work, filing, making copies and sorting the post
- Assist with any other administrative duties at the request of the Area Administrator.
- Responsibility for self-development.
- Ensure compliance with workplace Health and Safety regulations in accordance with the responsibilities noted in the Health and Safety at Work etc. Act 1974 and the Council’s Health and Safety Policy.
- Operate within the Council’s equal opportunities and equality policies.
- Responsible for managing information in accordance with the Council’s information management standards and guidelines. Ensure that personal information is treated in accordance with Data Protection legislation.
- Commitment to reducing the Council’s carbon emissions in accordance with the Carbon Management Plan, and to encourage others to act positively towards reducing the Council’s Carbon Footprint.
- Undertake any other reasonable duty which corresponds to the salary and responsibility level of the job.
- Responsible for reporting any concern or suspicion that a child or vulnerable adult is being abused.

**Special circumstances**: