Regulatory Controller Trade Effluent

4 weeks ago

Ellesmere Port, United Kingdom United Utilities Full time

We have an exciting opportunity for a Regulatory Controller Trade Effluent (RCTE) available. This role focuses on the control and monitoring of trade effluent discharges to sewers and to provide data for recovering wholesale costs for the treatment of trade effluent discharges into Wastewater Treatment Works.

You will work as a member of a local team, reporting to the Lead RCTE for that area and will have a dedicated group of non-household customers under your control. You may also be required to assist in other areas.

**Job Accountabilities**:
You will be responsible for the control of trade effluent to protect H&S, wastewater treatment works, network compliance and to protect the company's assets. You will also be responsible for:

- Samples and meter readings for control and monitoring will be obtained to a pre-determined schedule as set out in Trade Effluent Policy procedures Control is achieved through a process of deriving consents that provide adequate protection
- Walking the trade process, discussing with the customer and progressing the risk assessment and paperwork for the production of the consent
- Liaising with non-household customers to gather information on business direction that may lead to potential changes in load contributions
- Identifying illegal discharges to sewer and take corrective action to ensure Company and Statutory standards are met
- Reading water meters/trade effluent meters for the measurement of volume,. to check trade effluent meters and water meters and audit their performance, accuracy and reliability so that UU wholesale costs are recovered and protected
- Visiting non-household customers, obtain and assess supporting information for new consents and undertake reviews of existing consents
- Monitoring trade effluent discharge analysis results including carrying out site tests to ensure compliance against consents in line with Trade Effluent policy guidelines
- Gathering and providing evidence to support recommended legal action where a breach of the regulations could have/has had an adverse effect on UU, its assets and the environment
- Discussing with non-household customers matters relating to trade effluent in order to comply with consent parameters
- Discussing and resolve queries with retailers in respect to the volume calculations and strength of trade effluent
- Investigating and report on incidents and spillages to the highway and sewerage system
- Providing relevant data on trade effluent for UU projects
- Providing out of hours support regarding the management of incidents relating to trade effluent discharges

**Knowledge and Skills**:

- NVQ Level 3 or equivalent in Chemistry or relevant scientific discipline
- Knowledge of the regulations covering trade effluent and environmental law
- Ability to use Word, Excel and knowledge of JIRA,TEMS, WALTO, OMS and Access computer systems
- Experience working within the UU Health & Safety environment (use of Airline)
- Customer service experience
- Good numeracy skills
- Valid UK driving license
- Good interpersonal and communication skills
- Availability to participate in the Trade Effluent Standby Rota

**Additional Information**:** We need fantastic people to enable us to deliver a great service to the public. We are committed to reaching and recruiting from every community and then supporting employees to achieve their full potential ensuring they feel valued and included, regardless of their gender, age, race, disability, sexual orientation or social background.**

**Closing Date**:18/12/22

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