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Administrator

4 months ago

Portsmouth, United Kingdom The Parenting Network Full time

_**Baby Bank Administrator**_

**Salary** £9,360 per annum

**Hours**: 15 hours per week

**Location**:The Portsmouth Baby Bank, The Bridge Shopping Centre, Portsmouth, PO1 1SD

**Responsible to**: COO

**Job Ref: BBA01**

**The Job Summary**

The Parenting Network is dedicated to supporting families in need through our Portsmouth Bank Baby service. We provide essential items and support to ensure the well-being and development of infants and young children.

**Responsibilities**:
**Data Processing**:
Efficiently and accurately process referral data received from various sources, including social service agencies, healthcare providers, and community organisations. This involves entering referral information into our database or spreadsheets, ensuring all details are recorded correctly and promptly.

**Administrative Support**:
Provide general administrative assistance to the team, including managing correspondence, filing documents, and organising paperwork. Assist with the preparation of reports, presentations, and other administrative tasks as required.

**Communication**:
Answer calls and respond to messages from clients, partners, and stakeholders in a professional and courteous manner. Communicate effectively with team members to coordinate activities and ensure smooth operations.

**Record Keeping**:
Maintain comprehensive and up-to-date records of referrals, services provided, and other relevant information. Keep track of referral statuses, follow-up actions, and outcomes to facilitate efficient case management and reporting.

**Health & Safety**:
Perform regular health and safety checks within the premises, identifying and addressing any hazards or concerns promptly. Ensure compliance with health and safety regulations and maintain a safe environment for staff, volunteers, and clients.

**Volunteers Rota**:
Coordinate and schedule volunteers to support various activities and tasks within the organisation. Maintain a volunteer rota, ensuring adequate coverage and support for events, programs, and day-to-day operations.

**Requirements**:

- Previous experience in an administrative role is essential, (experience in a charity or non-profit organisation is desirable).
- Excellent attention to detail and accuracy in data entry and processing.
- Strong organisational skills and the ability to manage multiple tasks efficiently.
- Effective communication skills, both verbal and written, with the ability to interact professionally with a diverse range of individuals.
- Experience with database management systems.
- Commitment to maintaining confidentiality and adhering to data protection regulations.
- A proactive and flexible approach to work, with the ability to work independently and as part of a team.
- Understanding and empathy towards the mission and values of our organisation.

**What we offer**
- An opportunity to make a real difference to local families’ lives.
- The chance to be part of a growing and compassionate team that believes having fun is important.
- Plenty of opportunity for learning and development.
- A generous holiday and annual leave offer, including 2 additional weeks for Christmas.
- If you’re eligible, automatic enrolment to a pension scheme.
- A work laptop.
- A relaxed office environment, centrally located with great transport links.

**Note**: This job description is intended to convey information essential to understanding the scope of the role and the general nature and level of work performed. It is not intended to be an exhaustive list of responsibilities, duties, and skills required. Responsibilities may evolve and change over time, in line with the needs of the organisation.

**To Apply**:
**Job Type**: Part-time

Pay: £9,360.00 per year

Expected hours: 15 per week

**Benefits**:

- Additional leave
- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Administrative experience: 1 year (required)

Work Location: In person

Application deadline: 03/06/2024
Reference ID: BBA01