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Business Support Officer

3 months ago


Neath, United Kingdom Neath Port Talbot County Borough Council Full time

**Job details**:
Job reference
- REQ02543

Date posted
- 02/02/2024

Application closing date
- 16/02/2024

Location
- Neath Civic Centre

Salary
- £22,737 - £23,500 (Pro rata if part time).

Package
- Hybrid working arrangements (with the option to work remotely), together with a generous holiday entitlement and other flexible working options available.

Contractual hours
- 16

Basis
- Part time

Job category/type
- Administration and Business Support

**Business Support Officer**:
Job description

**Contract Type**: Permanent

**Hours**: Part Time 16 ½ hours per week

**Location of post**: Various across Neath Port Talbot

We are currently looking for a Business Support Officer to join our team.

**The main duties of the post;**
- To receive and assist visitors.
- Assist in the answering routine telephone and face to face enquiries.
- Liaising with other members of staff and the public.

**Administration**
- Assist in the maintenance of manual and computerised records/management information systems and process information in accordance with defined procedures and standard.
- Where directed, undertake typing, word processing and other IT based tasks.
- Assist in the sorting and distribute of mail.
- Undertake routine administration in support of the functions of the SSHH Department.

**You will have experience in/of;**

You must have the ability to type, work as part of a Team, and have a flexible and committed approach to assist in providing clerical & administrative support. An ability to communicate effectively with colleagues, service users and members of the public is essential. You must also be prepared to undertake in-house or external training/qualifications in regards to the role.

**Ideally you will have;**

Applicants will need a reasonable standard of education to GCSE (or equivalent) grades C and above.

The successful applicant will be expected to work towards an NVQ Level 2 Qualification in Business Administration if you do not hold one already.

Access to suitable transport i.e. driving licence/car is essential. Being able to effectively travel to locations for an 8.30am start is **essential** in getting to the positions.

We can offer you an engaging welcome into the team with support and guidance from peers, colleagues and management when you commence in your new role, which will continue throughout your career within NPT Council.

You will be provided with regular supervision and access to an excellent training programme. There are opportunities for progression and development within all our teams. NPT Council invests in their staff, this is an opportunity to join a local authority who will support your development.

If you think that you have the necessary experience and qualifications for this role, we would love to hear from you.

For an informal discussion, please contact Dean Waters on

Phone: 07816929277 or

This post requires a basic DBS

Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Our schools/employees are equally committed to ensuring the safety and protection of all children and young people/vulnerable adults and will take action to safeguard their wellbeing.

The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.

Welsh Language skills are not required when appointed to the post.

At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot.

We are committed to providing training opportunities and the professional development of all our employees.

We look forward to welcoming you to Team NPT.