Sales Support Administrator

2 weeks ago


Pocklington, United Kingdom MLA Ltd Full time

For this Sales Admin role you will need to have a great telephone manner, be customer focused, work accurately and efficiently. You will also be part of a great sales team and work environment.

**About Michael Lupton Associates**

MLA have been supplying personal protective equipment throughout the UK since 1993. Our highly skilled team of designers and engineers have extensive experience in designing and developing new innovative and solution-led products to bring to market, many of which are made on site in our production facility.
- Sales Administration and Order Processing experience: 1+ year (preferred)
- Experienced in receiving and inputting customer orders and information into automated / specialist sales systems (ERP).
- Have a very good customer focussed telephone manner.
- Assist in updating and maintaining product pricing where necessary
- Communicate with customers regarding lead times, pricing, deliveries, and schedule changes
- Working with all departments to resolve any queries relating to the customer account.
- To help plan, organise, and prioritise work activities over weeks/months ahead to satisfy customer expectations.
- Develop effective working relationships with all levels of staff and customers
- Help manage the company CRM system and keep records of sales opportunities
- Develop and build market knowledge and manage other duties as requested

**Requirements**:

- Deliver a high quality of service
- Preferably previous experience working in an administrative role
- Good problem solving ability to use initiative and common sense
- Ability to prioritise accordingly
- Numerate, accurate with the ability to meet deadlines
- Excellent communication skills at all levels including written and verbal
- Good computer skills and knowledge of Microsoft Word, Excel and Outlook

**Package**
- Competitive salary
- Part Time, flexible
- Monday
- Friday
- On-site Parking
- Office Base

**Job Types**: Part-time, Permanent
Part-time hours: 24 per week

**Salary**: £10.00-£11.50 per hour

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Pocklington, YO42 1NS: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Application deadline: 28/07/2023
Reference ID: Sales Support


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