Customer Service Representative

3 months ago


Liverpool, United Kingdom Pentagon HQ LTD Full time

Customer Service Representative

**Liverpool City Centre**

We have an exciting new opening for a Customer Service Representative here in our Liverpool team

At Pentagon HQ, our client services are in high demand and our promotions team across events and pop up sites must grow

Our Customer Service and sales team are at the heart of every campaign and at the heart of every bit of success we have as a company.

As part of our customer service and marketing team, you'll have instant exposure to working with our top clients and campaigns, improving their brand awareness and assisting in lead generation. We specialise in expanding their market reach by promoting their company and products directly towards their target audience via promotions, events and pop up site marketing campaigns.

**Offering immediate start dates.**

**Quality, full in-house training provided. (No experience is required)**

**Your Responsibilities at Pentagon HQ**:

- Represent our clients at live pop up events, tradeshows and event sites.
- Market on behalf of our clients.
- Assist in positive brand awareness for our clients.
- Improving new customer acquisitions for our clients.
- Liaise with customers in a professional manner.
- Improving customer retention for our clients.
- Providing superior customer relations.

**Required Skills**:

- Hard working and goal orientated
- Outgoing persona
- Great communication skills
- Ability to adapt
- To be able to commute to Liverpool City Centre
- Eligible to work in the UK

**Salary**: £18,321.00-£23,399.00 per year

**Benefits**:

- Company events
- Flexitime
- Profit sharing
- Referral programme
- Wellness programme

Schedule:

- Day shift
- Flexitime
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- LIVERPOOL: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person



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