Patient Services Officer

Are you caring & compassionate? Are you flexible and dynamic? If so, we would love you to join our administration team. As a member of our close knit team, you will have excellent communication and organisational skills, managing your own workload using your initiative. You will be an excellent networker that relishes a challenge and thrives in a busy...

Exciting Career Opportunity:We are in search of a motivated Patient Services Coordinator to become an integral part of our committed team at Lancashire Teaching Hospitals NHS Foundation Trust. In this pivotal role, you will be tasked with delivering outstanding service to patients and their families, while also assisting our healthcare professionals with...

Position Overview We are seeking a dedicated part-time Patient Services Coordinator to join our supportive and dynamic team. The ideal candidate will possess a positive attitude, strong communication abilities, and excellent organizational skills. In this role, you will be the first point of contact for patients, families, and visitors, ensuring a...

Providing a Patient Experience service to patients, their families and unpaid carers across Lancashire and South Cumbria. Handle a caseload of formal complaints, correspondence from our local Members of Parliament and contribute to our PALS service. You will hold a caseload of complaint cases, MP correspondence and enquiries across our health and care...

1. Be part of a high-quality and effective Patient Experience service, working in accordance with legislation, policy, guidance, and best practice. 2. Provide a high quality and professional service, ensuring accuracy and attention to detail in all aspects of the role. Specifically, to work efficiently and fairly with all parties to complaints. This...

Exciting Opportunity:We are currently seeking a dynamic and customer-focused individual to join our dedicated team at Lancashire Teaching Hospitals NHS Foundation Trust as a Ward Clerk. As a key member of our team, you will be responsible for providing exceptional patient services and supporting our staff with administrative tasks.Key...

You will be responsible for supporting the achievement of the 18-week referral to treatment target and national Plastics and Neurosurgery standards, including taking appropriate actions to ensure that the Trust targets are being met for the Clinical Business Unit. You will assist in the effective collection and recording of the patient pathways across the...

The Patient Safety Partner (PSP) is a new and evolving role developed by NHS England to help improve patient safety across health care in the UK. Lancashire teaching Hospitals are excited to welcome a team of PSPs to work alongside our staff, patients, service users and families to influence and improve safety within our services. A patient safety partner...

All patients that are referred throughout the country are processed and booked via our Referral & Bookings Management Centre. As an NHS commissioned service, our aim is that our referral and bookings team is the most responsive to patient needs, the safest, and the best Nationwide.

We’re looking for you to join our department from 7.30am to 7.30pm, every Thursday and Friday for a total of 23 hours per week. We can’t wait to meet you! We always say that our clerical officers are the back bone of our departments and this role is no different! Our booking services Clerical officers are the first friendly faces our patients will see...

Job overview The Cardiology Department at Lancashire Teaching Hospital NHS Trust has a vacancy for an enthusiastic and flexible person looking for a challenge in a post that is both interesting and varied. You will assist the Cardio Respiratory Manager in the provision of an efficient and cost effective service to the Lancashire Teaching Hospitals...

How do you think it would feel to be an important part of patient care? You could be the compassionate person our patients need to help and assists them on their personal journey. We are looking for a Patient Navigator to join the Urology Department at Lancashire Teaching Hospitals. This is an exciting opportunity to undertake a recently created role and to...

We always say that our clerical officers are the back bone of our departments and this role is no different! Our booking services Clerical officers are the first friendly faces our patients will see on reception when attending the imaging department and your friendly and approachable manner will be key to providing a professional and courteous service to all...

An exciting opportunity has arisen to recruit a Patient Experience Lead for Children and Young People Are you committed to excellence in Patient Experience? If so, we are looking for an inspiring and creative Patient Experience Lead to provide expert professional leadership. Do you want to support our Children & Young People's clinical teams throughout our...

An exciting and rare opportunity has arisen to join Bespoke Healthcare's patient booking team due to further expansion and internal promotion. We are looking for a dynamic individual who can work independently, managing their work load and ensuring they keep up with the current KPI's for their assigned contracts, but also someone who is a team player and...

We have 2 roles available, 1 working 37.5 hours and 1 working 22.5 hours. The post will provide fantastic opportunities for individuals who have administrative experience and who are looking to become part of a dynamic and high performing team. You will be an effective communicator, have a pro-active approach to your work, be able to demonstrate excellent...

Job Description Private Patient Administrator Location: Fulwood Hall Hospital, Preston Hours: 37.5 hours per week **Salary**: Depending on experience + Benefits Summary: Fulwood Hall Hospital was opened as a purpose built facility in 1986. In 2009 the hospital completed a £9m pound investment to refurbish and expand the site, making it the largest...

We are looking for individuals to join our team who embrace our values of caring, teamwork, professionalism and innovation. We are seeking enthusiastic people with a caring disposition to join our team at our Preston Base. As a Patient Transport Operative, you play an important role transporting patients to their destination on time, supporting them on...

Are you enthusiastic about supporting individuals and possess a background in health and social services? The role of a Patient Care Assistant could be an excellent opportunity for you. Become a vital member of our dedicated team focused on enhancing the well-being of patients through therapeutic support.Key Responsibilities:Assist in the implementation of...

Develop and maintain an in-depth knowledge and understanding of the services provided by the Practice and the wider health community Put patients at ease and give them the opportunity to explain their needs through active listening Provide clear and concise information to patients Employ a variety of questioning techniques to develop a full picture of the...