Internal Sales and Shipping Administrator

4 weeks ago


ClactononSea, United Kingdom Pickering Interfaces Ltd Full time

**INTRODUCING THE ROLE OF**

**Internal Sales and Shipping Administrator**

**ABOUT THE DEPARTMENT**

The department is responsible for handling incoming customer orders and queries, as well as processing out going shipments.

**WHAT YOU’LL DO**

Reporting to the Operations Manager. The Internal Sales and Shipping Administratoris responsible for contributing to running of the Sales and Shipping Department, helping to provide a good customer experience and a successful supply chain.

**DUTIES AND KEY RESPONSIBILITIES**
- Day to day processing of sales orders, ensuring the accuracy of information entered onto internal systems.
- Investigation of discrepancies on received orders.
- Ensuring acknowledgements are issued in accordance with KPIs.
- Liaise with sales offices, customers and internal departments regarding order updates, including but not limited to:

- Customer requests for improved delivery.
- Updates on delays/changes to acknowledged dispatch dates.
- Arranging dispatch of orders in accordance with customer instructions.
- Arrange shipments of sales orders using international couriers (DHL/FedEx etc) / freight forwarders ensuring all documentation complies with shipping guidelines and customer instructions.
- Ensure export documentation is accurately prepared to meet both HMRC and AEO requirements.
- Ensuring proof of export and Customs documentation is received, checked and stored within required timescales.
- Provide cover for other departments as required, e.g., support.

**PERSON SPECIFICATION**

**Skills and attributes**

Essential

Desirable

Attention to detail.

X

Ability to prioritise tasks and work to tight deadlines.

X

Ability to work unsupervised and use own initiative and be willing to assist in other supply chain departments when required.

X

Excellent interpersonal, verbal & written communication skills.

X

Well-motivated with the ability to show initiative.

X

Adaptable, approachable and flexible

X

**Experience**

Experience in a sales and shipping environment.

X

Awareness of legislative import and export regulations.

X

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£25,000.00 per year

**Benefits**:

- Company events
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Gym membership
- Life insurance
- On-site parking
- Sick pay
- Wellness programme

Flexible Language Requirement:

- English not required

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Clacton-on-Sea: reliably commute or plan to relocate before starting work (required)

Work Location: One location



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