Internal Sales Executive

3 weeks ago

BurtononTrent, United Kingdom Harper Recruitment Group Full time

**Job Role: Internal Sales Executives (B2B)**

**Salary: £25k OTE £28k & Attractive benefits package**

**Location: Burton-On-Trent**

**Hours: Monday - Friday 9am - 5pm**

Do you have a passion for building and developing customer relationships?

Harper Recruitment Group are working in partnership with successful leading manufacturer, due to continued investment and growth our client are expanding their Sales operation.

Working closely with the external and sales management team you will play a key part in providing a first class customer care service.

What will the role involve?
- Proactively Contact potential or existing customers, ask questions to understand customer requirements and identify sales opportunities
- Close sales, providing expert product knowledge and support
- Provide complete problem resolution for issues received through customers.
- Educate customers about features and benefits of product in order to improve brand loyalty and up-sell opportunities.
- Take and process orders in an accurate manner.
- Develop professional relationships to determine customer's needs, expectations, limitations and requirements for the purpose of providing customer satisfaction, customer loyalty and customer growth.
- Manage time effectively to support and meet the goals of the entire Inside Sales, Customer Care and Sales Administration teams.
- Give order resolution, current shipping information and corrective action on late or problematic orders.
- Actively participate in all necessary training development programs.
- Excellent communication and customer care skills
- Proven customer service or sales experience
- Ability to multi-task and adapt
- A relationship builder

To find out more submit your CV today

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