Collections Officer

4 weeks ago


Watford, United Kingdom Page Personnel Finance Full time

This permanent Collections Officer - Financial Services role is offering Hybrid working around the Watford area with great public transport links and an opportunity to develop a fast tracked career with the regulated and growing Financial Services arena

**Client Details**

At this Financial Services Group they encourage a flexible way of working. Having taken on board the learning's since lock down and their colleagues have embraced new ways of working as well as new ways of supporting customers and clients

They are a quickly growing business and on the back of success they are seeing a significant increase in customer contact. Which means they are needing more Collections Officers to lead from the front in supporting customers and keep them on the top of theirgame. This is a permanent role offering hybrid working around the Watford area for the right enthusiastic and proactive individual who will enjoy working in a fast-paced environment

**Description**

Collections Officer - Financial Serv. duties and responsibilities;
- Advise customers on collections proceedings and process
- Work with customers to ensure accurate collections
- Demonstrating fantastic customer service expertise, such as empathy and listening skills, using the information shared with you to support your customers to make informed decisions
- Partner with internal stakeholders
- Assist on projects
- Support the manager to develop professionally

**Profile**

Collections Officer - FS experience and characteristics required;
- Be a good communicator, great listener and able to demonstrate empathy when needed
- Experience working in a Contact Centre environment before, or have extensive experience within a customer-facing role, ideally in a regulated collections role
- Show longevity in one of your most recent roles
- An understanding of regulatory requirements within the financial services industry or a strong willingness to learn.
- Be confident about speaking to customers on the phone, and updating systems with what you have agreed
- You have a can-do attitude and want to build a career within financial services

**Job Offer**

Great fast track career progression in a new team building excellent customer service practises. Hybrid working and flexible shifts in order to utilise your activity in peak periods.



  • Watford, United Kingdom Lucy Smith Independant Consulting Full time

    My client are looking to recruit a Credit control/debt collection professional who has the ability to work as part of a small team, dealing with some difficult situations, liaisng with francisees regarding their business debt. Reporting to the Finance Director,the position will be based at Head Office which is based at Watford Junction, and take...


  • Watford, Hertfordshire, United Kingdom Jems Recruitment Ltd Full time

    Full-time office-based role Monday-Friday 9am-5.Full range of benefits including pension, private healthcare, annual leave purchase scheme, season ticket loan, and more Excellent career growth A motivated and detail-oriented candidate is sought to join this ambitious financial services organisation, ensuring the ongoing management of their customers'...


  • Watford, Hertfordshire, United Kingdom Jems Recruitment Ltd Full time

    Full-time office-based role Monday-Friday 9am-5.Full range of benefits including pension, private healthcare, annual leave purchase scheme, season ticket loan, and more Excellent career growth A motivated and detail-oriented candidate is sought to join this ambitious financial services organisation, ensuring the ongoing management of their customers'...

  • Office Assistant

    4 weeks ago


    Watford, United Kingdom The Harper Collection Ltd Full time

    The Harper Collection Ltd provides luxury window treatments to the interior design trade. We are looking for a motivated, efficient, reliable and personable individual to join our fast paced office team at The Harper Collection on a part time basis ideally Wednesday to Friday. The role will be varied and will include answering enquiries, checking in fabric...


  • Watford, United Kingdom Noreaster Ltd Full time

    This Job is a Hybrid role, 3 days form home 2 days fin the office - liaise with customers, suppliers and engineers regarding sites/ parts/ visits - Raise invoices, purchase orders and quotations - Resolve customer queries quickly - Assist the Office Manager’s Day to day administrative tasks. - Assist the Sales Manager’s administrative tasks - Ensure the...


  • Watford, United Kingdom Jems Recruitment Ltd Full time

    Full-time office-based role Monday-Friday 9am-5.30pm Full range of benefits including pension, private healthcare, annual leave purchase scheme, season ticket loan, and more Must have bridging loans servicing experience  Excellent career growth A motivated and detail-oriented candidate is sought to join this ambitious financial services organisation,...


  • Watford, United Kingdom Jems Recruitment Ltd Full time

    Full-time office-based role Monday-Friday 9am-5.30pmFull range of benefits including pension, private healthcare, annual leave purchase scheme, season ticket loan, and moreMust have bridging loans servicing experience Excellent career growth A motivated and detail-oriented candidate is sought to join this ambitious financial services organisation, ensuring...


  • Watford, United Kingdom Fortec Distribution Network Full time

    **Overall Job Purpose**: You will be responsible for the timely and safe delivery and collection of goods as directed by the Transport Team undertaking these duties ensuring compliance with the requirements. **Key Duties and Accountabilities**: Location: Units 1-3, Watling Park, Station Rd, Watford, Northampton NN6 7XY Employment type: Permanent, Full...


  • Watford, United Kingdom Taylor Woodrow Full time

    Job Role: Taylor Woodrow is recruitingfor an Environmental Data Analyst to be based out of our head office inWatford. Reporting to the Head of Environment,the Environmental Data Analyst will be responsible collating data from ourprojects and presenting to the senior management team. Duties: ·Supportthe Head of Environment in developing environmental...


  • Watford, Hertfordshire, United Kingdom Jems Recruitment Ltd Full time

    Full-time office-based role Monday-Friday 9am-5.30pm Full range of benefits including pension, private healthcare, annual leave purchase scheme, season ticket loan, and more Must have bridging loans servicing experience Excellent career growth A motivated and detail-oriented candidate is sought to join this ambitious financial services organisation, ensuring...


  • Watford, Hertfordshire, United Kingdom Jems Recruitment Ltd Full time

    Full-time office-based role Monday-Friday 9am-5.30pm Full range of benefits including pension, private healthcare, annual leave purchase scheme, season ticket loan, and more Must have bridging loans servicing experience Excellent career growth A motivated and detail-oriented candidate is sought to join this ambitious financial services organisation, ensuring...


  • Watford, Hertfordshire, United Kingdom Stellar Select Limited Full time

    Job Title: Loan Servicing Specialist – Bridging Salary: Competitive and based on experience. Hours: Monday to Friday 9 am to 5.Contributory Pension scheme ~ Private Medical Healthcare ~ Life Assurance ~ Free eye tests ~ Annual leave purchase scheme ~ Social events ~25 days annual leave with bank and public holidays on top About the position...


  • Watford, United Kingdom Hays Specialist Recruitment Limited Full time

    Credit Control Manager Debt recovery credit manager **Your new company** I am recruiting for a leading independent energy supplier with over 20 years' experience servicing UK businesses. The culture is defined by its people and they recognise that they should be in the centre of everything they do. Their awards reflect the greatwork they do in developing...


  • Watford, United Kingdom The Recruitment Co Full time

    **Are you looking for a Part Time, Work From Home role?** Role Details: 4-6 Month Fixed Term Contract (With the possibility of extension) 16 hours per week (4 x 4 hour shifts between 5am -10pm) £9.90 per hour Start date: 8th December **What You'll Be Doing**: - Working for a large outsourcing operation taking inbound calls from key clients around the...


  • Watford, United Kingdom Hospital and Community Navigation Service Full time

    **Herts Hospital & Community Navigation Service (HCNS)** **Role description** The post holder will be employed by a voluntary sector organisation within the Hospital & Community Navigation Service (HCNS) partnership. The purpose of the job is to dynamically and proactively support the HCNS Project team and provide an efficient and reliable administration...


  • Watford, United Kingdom KPMG Full time

    **Job details**: **Location**:Watford **Capability**:KPMG Business Services **Experience Level**:Junior Professional **Type**:Full Time **Service Line**:OEH **Contract type**:Fixed term contract **Job description**: **Credit Control Administrator (12 month FTC)** The KPMG Business Services function is a cornerstone of our UK business. Operating from...


  • Watford, United Kingdom KPMG Full time

    Job description Credit Control Administrator (12 month FTC) Base Location:  Watford plus network of 20 offices nationally:   The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters. Within Central Services we are part of a...


  • Watford, United Kingdom KPMG-UnitedKingdom Full time

    Job description Credit Control Administrator (12 month FTC) Base Location: Watford plus network of 20 offices nationally: The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters. Within Central Services we are part of a community of experts...


  • Watford, United Kingdom Verbatim Pharma Full time

    Verbatim Pharma are currently working with a Pharmaceutical wholesaler who are looking for a customer service executive to join the team on permanent basis. The company has been in business for 40+ years and has global clientele spanning across 6 continents. They are fast growing business who really look after their people and invest in them. The ideal...


  • Watford, United Kingdom Verbatim Pharma Full time

    Verbatim Pharma are currently working with a Pharmaceutical wholesaler who are looking for a customer service executive to join the team on permanent basis.The company has been in business for 40+ years and has global clientele spanning across 6 continents. They are fast growing business who really look after their people and invest in them.The ideal...