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Network Operation Coordinator

4 months ago

Norwich, United Kingdom RecruitMe Full time

**Network Operations Coordinator**

£28k + bonus + private medical cover + 30 days leave.

We are working alongside a well-established full fibre broadband company, who have been operating for 20 years, bringing next-level broadband to rural areas of East Anglia and the East of England.

With this growth comes this position of Network Operations Coordinator.

The main aspects of the role will be coordinating field engineers, allocating workloads for customer connections, network faults and bespoke connections, as well as raising permits.

Key benefits include private medical cover, bonus scheme plus a range of other great benefits including Perkbox Medical, giving you 24/7 access to a doctor.

My Client offers clearly defined career and training pathways and an opportunity to join their future leaders programme.

Having recently secured additional significant investment into their business, they’re expanding their reach and are currently recruiting in numerous locations.

**What you’ll be doing**:

- Allocating engineer resource
- Knowledge of scheduling systems
- Scheduling Network Faults
- Updating Zendesk Tickets
- Creating Geopal jobs and ensuring they are assigned to the correct engineer
- Scheduling Network repairs
- Reviewing aborts
- Managing the workload of surveys
- Updating spreadsheets
- Assisting our Streetworks Permit officer and reviewing Surveys

**What we’re looking for**:

- Experience in the telecoms sector
- Experience of scheduling engineers
- Experience of raising permits
- Good knowledge of red book needed

**What’s on offer**:

- A salary of up to £28, 000 per year
- 22 Days holiday plus bank holidays, increases with service
- Private medical cover
- Company bonus scheme
- Enhanced maternity, paternity, and sick pay
- Access to Perkbox
- Access to Perkbox Medical, giving you 24/7 access to a doctor
- Eye care vouchers
- Pension
- Regular company events

**Job Types**: Full-time, Permanent

**Salary**: Up to £28,000.00 per year

**Benefits**:

- Company events
- Company pension
- Flexitime
- Profit sharing
- Sick pay
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Yearly bonus

Work Location: One location

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