Hotel Receptionist
5 months ago
Whenever possible to anticipate guest’s needs, to be aware of all written and spoken requests, to carry out these requests in a courteous and helpful manner.
To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guest whenever the possibility arises in order to maximise hotel sales
To be fully conversant with and be able to operate the hotels front office systems.
Ensure all messages received for guests are passed on accurately and as quickly as possible.
Ensure a sound knowledge of the local area regarding history, places of interest and special events and where further information can be obtained.
To display a ‘Can-Do’ Attitude at all times.
To be fully conversant with all reception procedures of check-in, check-out and reservations following shift checklist guidelines
To ensure that all monies are kept in a safe and secure area adopting the hotels cash handling procedures
To carry out any other ad hoc duties as directed by all management
Weekend work is required. Shifts starting from 7am.
About You
You don’t need to have experience (though it can help) as we’ll teach you everything you needAll you need is a warm and friendly personality, willingness to learn and a genuine love for what you do.
Experience working with Rezlynx would be an advantage.
**Salary**: £10.31-£11.00 per hour
**Benefits**:
- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Health & wellbeing programme
- Store discount
Schedule:
- Day shift
- Every weekend
- Flexitime
- Monday to Friday
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Huntingdon: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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