Hotel Receptionist

5 months ago


Huntingdon, United Kingdom The George Hotel Full time

Whenever possible to anticipate guest’s needs, to be aware of all written and spoken requests, to carry out these requests in a courteous and helpful manner.

To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guest whenever the possibility arises in order to maximise hotel sales

To be fully conversant with and be able to operate the hotels front office systems.
Ensure all messages received for guests are passed on accurately and as quickly as possible.

Ensure a sound knowledge of the local area regarding history, places of interest and special events and where further information can be obtained.

To display a ‘Can-Do’ Attitude at all times.

To be fully conversant with all reception procedures of check-in, check-out and reservations following shift checklist guidelines

To ensure that all monies are kept in a safe and secure area adopting the hotels cash handling procedures

To carry out any other ad hoc duties as directed by all management

Weekend work is required. Shifts starting from 7am.

About You

You don’t need to have experience (though it can help) as we’ll teach you everything you needAll you need is a warm and friendly personality, willingness to learn and a genuine love for what you do.

Experience working with Rezlynx would be an advantage.

**Salary**: £10.31-£11.00 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Health & wellbeing programme
- Store discount

Schedule:

- Day shift
- Every weekend
- Flexitime
- Monday to Friday

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Huntingdon: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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