Hotel Apprenticeship

6 months ago

Huntingdon, United Kingdom Marriott International, Inc Full time

**Job Number** 23203669

**Job Category** Administrative

**Location** Delta Hotels Huntingdon, Kingfisher Way, Huntingdon, England, United Kingdom VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**Position: Front Desk Apprenticeship - Full Time**

**Location: Huntingdon**

**About Us**: We are a luxurious and well-established hotel dedicated to providing exceptional guest experiences. With a commitment to excellence and a passion for hospitality, we take pride in delivering world-class service to our guests. We are currently seeking a dynamic and professional Hotel Receptionist to join our team and contribute to our mission of creating memorable stays for our guests.

As a Hotel Receptionist, you will be the first point of contact for our guests, creating a warm and welcoming atmosphere that sets the tone for their stay. Your responsibilities will include:

- Greeting guests upon arrival and departure with a friendly and professional demeanor.
- Managing reservations and ensuring accurate check-ins and check-outs.
- Providing information to guests about hotel services, local attractions, and dining options.
- Handling guest inquiries, requests, and concerns with prompt and courteous service.
- Operating the hotel's reservation and check-in systems with precision.
- Coordinating with other hotel staff to ensure a smooth and seamless guest experience.

**Requirements**:
To be successful in this role, you should possess the following qualifications and qualities:

- Previous experience in a similar role or in customer service is preferred.
- Exceptional interpersonal and communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in using hotel reservation and property management systems.
- A dedication to delivering outstanding service and exceeding guest expectations.
- Professional appearance and a positive attitude.
- Flexibility to work in shifts, including evenings, weekends, and holidays.

**Benefits**:

- Competitive compensation starting at £8.00 per hour (16+) and potential for monthly bonuses based on performance.
- Career growth opportunities within our hotel and the wider hospitality industry.
- Training and development programs to enhance your skills including access to modern apprenticeships.
- A supportive and friendly work environment.
- Employee discounts on accommodation, dining, and other hotel services.
- Free Parking.
- Free meals when on shift in our staff canteen.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.

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