Animal Care Assistant

6 months ago

Gloucester, United Kingdom The Cotswolds Dogs and Cats Home Full time

**Role profile**:Animal Care Assistant

**Hours**:37.5hrs p/week **Salary**: £21,255

**Annual leave allowance**:28 days including bank holidays

**Location**:The Cotswolds Dogs & Cats Home, Cambridge, Gloucestershire.

**Introduction**

The Cotswolds Dogs & Cats Home opened in September 2016 and since then, we have supported more than 6000 animals through our Rehoming and Welfare Services. As a leading animal rescue charity in Gloucestershire, we care for hundreds of abandoned, abused and neglected animals each year and find them loving and safe new families. We also provide low cost veterinary schemes to families and their pets to ensure that no animal goes without veterinary treatment due to financial restrictions.

We are a small and friendly team who thrive on a passion for Animal Welfare and exceptional customer service. We know that our charity is defined by our people and are dedicated to investing in our employee’s long-term career development and success, equipping our team with all the tools to develop professionally.

**Key Objectives & Responsibilities**

This role will be responsible for the day to day care and welfare of our animals.

The Animal Care Assistant will be responsible for delivering the highest possible standards of animal welfare and care for every animal in their journey through CDCH, from arrival to assessment and then to rehoming. The post-holder will be responsible for ensuring that every animal experience optimum care during its time with CDCH. Our ambition is that no abused, neglected or vulnerable animal in our community is without a safe space. We aim to ensure a future where animals can enjoy a life free from distress. We are committed to rehoming as many animals as possible in the most caring and conscientious way.
- Responsible for the optimum physical and emotional care of all animals cared for at the centre.
- Ensuring an outstanding service to animals, adopters and visitors.
- Responsible for the daily functioning of the kennels, cattery and small animal sections providing exemplary standards of welfare for all the animals in our care.
- Ensure compliance with our licencing conditions and all legal and health and safety regulations.
- Ensuring the exemplary standards of welfare of animals during handling and transportation.
- Contribute to regular team discussions of animal cases regarding their health, welfare, emotional and physical well-being and readiness for re-homing.
- Maintaining the highest standards of hygiene and cleaning in the animal sections and contribute to the general upkeep and care of the centre environment as a great place for animals and staff to be.
- Ensure accurate, detailed records are kept for each animal’s overall care, including health checks, feeding, temperature, medication, handling, intake and adoption.
- Maximise rehoming by positively promoting the animals and CDCH.
- Assist the rehoming team to appropriately match animals and their potential adopters by providing accurate and relevant information and advice.
- Ensure that animals are prepared for adoption in accordance with centre procedures including health checks, vaccination, neutering, micro chipping and any other treatments required.
- Be a hands-on member of the front-line staff team providing exemplary care for the animals and excellent customer relations.
- Support the Senior Animal Care Assistants and Veterinary Surgeon in checking the health and administering the medication to animals in the centre.
- Carrying out timely cleaning, feeding, watering, exercise and contact with the animals.
- Be part of a team that builds and sustains a positive, dynamic, can-do culture making the home a great place to work and spend time.
- Attend regular team meetings to maintain effective communication and awareness of progress and developments in all areas of the centre.
- Provide meal break, holiday and sickness cover for colleagues as required.
- To undertake other tasks as directed by line manager.

**Person Specification - Qualifications, skills, experience and knowledge**

We are seeking Animal Care Assistants who can deliver operational excellence. You will have absolute dedication to the welfare of animals.

**Essential**
- Self-motivated with huge amounts of energy, dedication, commitment and enthusiasm.
- Experience working within animal welfare, rescue and rehoming.
- Experience of delivering high standards of animal care.
- Experience of being a member of a high performing team.
- Ability to establish and maintain good working relationships with colleagues.
- Excellent interpersonal and communication skills which support the collaboration and efficient functioning of the team and the service.
- Proven experience of working constructively and collaboratively with colleagues across multiple teams.
- A flexible approach to managing and prioritising a varied workload and multiple tasks.
- Experience of working alongside, and supporting volunteers in operational frontline team

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