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Helpdesk Planner/scheduler

3 months ago

Manchester, United Kingdom RX Plus Facilities Full time

**Welcome to Mitie Group Ltd**:
**Position: Helpdesk Planner/Scheduler**:
**Temporary Position Details**:
We are currently looking for a Helpdesk Planner/Scheduler to join our team at Mitie Group Ltd in ATLAS BUSINESS PARK, WYTHENSHAWE, Manchester, GREATER MANCHESTER, North West England, M225PR, United Kingdom. This is a temporary position starting on 06/03/2024 and ending on 28/05/2024.

**Responsibilities**:
As a Helpdesk Planner/Scheduler, you will be responsible for coordinating and scheduling maintenance requests and service calls for our clients. This will involve prioritizing requests, assigning tasks to technicians, and ensuring that all work is completed in a timely and efficient manner.

You will also be responsible for communicating with clients, technicians, and other team members to ensure that everyone is informed of job status and any changes to the schedule. Additionally, you will be tasked with maintaining accurate records of all service requests and job assignments.

**Shift Details**:
This position will require you to work from 08:00:00 to 17:00:00, Monday through Friday. The hourly payment rate for this position is £10.42 per hour.

**Qualifications**:
To be successful in this role, you should have strong organizational and communication skills. Previous experience in a customer service or helpdesk role is preferred, but not required. You should also be proficient in using computer software and be able to work effectively in a fast-paced environment.

**Join Our Team**: