Ward Administrator

3 weeks ago


Manchester, United Kingdom The Christie NHS Foundation Trust Full time

The Integrated Procedures Unit (IPU) has an exciting opportunity for a motivated and conscientious receptionist to join our admin team.

This role is for 25 hours per week, worked over 5 days. The successful post holder will rotate between the IPU reception and the Day of Surgery Admissions (DOSA) reception. The IPU admin team covers the Unit from 07:00 to 17:00 Monday to Friday. IPU is closed on weekends and Bank Holidays, so this is a great opportunity to achieve an excellent work-life balance whilst joining a dynamic, fast-paced service
- To provide a high quality, comprehensive administrative service to the IPU staff, ensuring effective administrative and communication systems are in place to support efficient service delivery.
- To welcome patients and visitors to the Unit.
- To deal with general enquiries from patients, relatives, other hospital staff and outside agencies, taking appropriate action where required.
- To arrange transport for patients as needed.
- To provide comprehensive advice to patients regarding appointments.
- To answer queries promptly and courteously, taking appropriate actions according to the mode of enquiry or the information required.
- To book surgical clinic appointments.
- To record patient attendance on Medway, CRIS or Theatreman systems in an accurate and timely manner.
- To prepare patient admissions lists and theatre lists.
- To be responsible for scanning/filing relevant documentation into case notes after discharge.
- To update hospital case notes tracking systems, ensuring the location of case notes is accurately recorded at all times.
- To work as part of the multidisciplinary team on IPU, prompting effective communication.
- To maintain cleanliness in the work environment in line with Trust and local health and safety policies.
- To regularly review working practices and develop and implement new ways of working.

To identify areas for self-development and training within the Performance Planning and Development Review structure.

The Christie is an internationally and nationally recognised Centre for the treatment of cancer and we are leading experts in cancer care, research and education based in Manchester.

The Integrated Procedures Unit (IPU) is a nurse-led, fast-paced and dynamic service. The unit consists of a procedures unit, interventional radiology unit, ultrasound room, surgical dressings clinic, outpatients clinic, day of surgery admissions unit, an operating theatre and second stage recovery bays.

You will become part of this complex multidisciplinary team and benefit from a comprehensive induction period.

For further information about the role, please contact IPU Senior Sister Caroline Hibbert on

0161 446 3883

To provide a high quality, comprehensive administrative service to the IPU staff, and ensure effective administration and communication systems are in place to support the smooth running of the unit and the hospital. To work with the IPU team to ensure that all patients and visitors are managed in an effective, courteous and pleasant manner.

The post requires contact with medical, secretarial and administration staff to ensure the smooth running of the unit. In addition contact will be required with many other professionals and departments within and outside the hospital.


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