Administration Officer

2 weeks ago


Cambridge, United Kingdom Cambridge Science Centre Full time

**DELIVERY ADMINISTRATOR**

The Delivery Administrator role will provide the critical administration to power CSC’s engagements. The role is based at our Cambridge office (Clifton Road, CB1 7ED) and will work with the Head of Programmes and Delivery to ensure the smooth running of the Delivery Team. The Delivery Administrator will maintain and grow relationships with schools and communities (including the processing of bookings and promoting opportunities) and provide, receive and action information for the Science Communicators.

The role will act as a central point for administration associated with the science communicator team including, but not limited to, promoting/selling of general and specific opportunities to schools and communities, processing school and community bookings, monitoring procedures and handling day-to-day administration of science communicator activity (including staffing rota), and supporting with business-as-normal and project work.

**DUTIES**
- Promote/Sell general and specific opportunities to schools and communities
- Process school and community bookings
- Provide day-to-day administration for the Science Communicators (including staff rota and daily paperwork such as check sheets)
- Support business-as-usual and project work
- Contribute to inter-departmental information sharing andcollaboration
- Support a positive team and organisation environment by being considerate and respectful to others
- Provide a high-quality visitor experience to all audiences
- Gather and provide feedback as required by our Evaluation programme
- Maintain a clean, tidy, and safe work areas
- Achieve agreed KPIs for various engagement types

**REQUIRED SKILLS AND QUALIFICATIONS**
- Strong customer service skills
- Detail focussed
- Experience of sales
- Excellent communication skills
- An ability to organise your own time and prioritise tasks, as well as to adapt to changing priorities and to respond quickly to requests
- A passion for supporting young people and the adults in their lives
- Strong teamwork skills
- Be an advocate for accessibility
- Achieve a satisfactory DBS check

**It would be advantageous if you can also bring the following to the role**:

- Experience of working with schools and teachers
- Good knowledge of UK school systems and STEM curricula
- A passion for science, technology, engineering and maths

**Details**:

- The role is office-based at CSC’s Head Office on Clifton Road, Cambridge, CB1 7ED
- Working-from-home flexibility can be provided based on the understanding the role is office-based
- Working hours are 9 am-5 pm (including a 30-minute unpaid lunch break)
- Parking and bike storage are available on-site

**Benefits include**:

- 25 days annual leave + bank holidays
- Support with mental health in partnership with BetterHelp

**RECRUITMENT PROCESS AND TIMELINES**

In-person and online interviews are available Interviews will be held on a rolling basis **Start Date: from July 2023**

**Salary**: £22,500.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: DELADMIN01



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