Tech Support

1 week ago


Exeter, United Kingdom Cathedral Appointments Ltd Full time

**Up to £46k DOE | Remote Working | Ambitious MSP**

Do you have Microsoft certification/s? Are you a technical leader, using your initiative to think outside of the box to answer queries? If so, our client, a world-class IT services company is seeking a 3rd Line Technical Support Engineer to join their dynamicteam.

**Tech Support - 3rd Line Responsibilities include: -**
- Writing/updating user and system documentation
- Network and Server administration
- SLA-based technical support calls
- When required attend client site to complete support tickets and/or project work

**Tech Support - 3rd Line Requirements include: -**
- Minimum of 3 years experience in a similar role
- Microsoft or COMPTIA certified
- Advanced troubleshooting -Windows Servers 2016- 2019, Microsoft 365 including SharePoint, Virtual desktops, workstations, hardware and software
- Knowledge of server hardware - HP and Dell
- Working knowledge of TCP/IP, SSL Certificates and DNS records
- Must hold a full clean UK Driving License

**Tech Support - 3rd Line Benefits: -**

In return for your efforts, you can expect:

- Remote working
- Flexible shift patterns covering 8 am - 6 pm
- 20 days Annual leave plus Bank holidays, extra days awarded for service
- Private medical insurance
- VDU Eye Tests
- Contractual Sick Pay (after probation)
- Death in Service

**Recruitment Consultant**: Lynsey Skinner

**Ref**: 9562



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