Hardware Asset and Configuration Manager

1 month ago


London, United Kingdom Access Computer Consulting plc Full time

**Hardware Asset and Configuration Manager - INSIDE IR35**

As a Hardware Asset & Configuration Manager, you will contribute to the development and delivery of a high-quality Asset and Configuration Management processes. You will lead any activities between the Service Asset & Configuration Management Team and aTechnology Transformation Programme to ensure successful delivery of services into BAU.
- ITIL Intermediate - Release, Control and Validation, ITIL Intermediate - Service Operations
- ITIL 4 Foundation
- Maintain data quality, integrity and security in ServiceNow, including associated table structures and related functionality and data loads
- Foster relationships and Collaborate with all Suppliers and internal teams to ensure Asset and Configuration Management processes, procedures and policies are followed, ensuring contractual obligations are met.
- Review critical incident outage resolution results, responses, and dispositions of failed changes due to Configuration Management related issues
- Drive forward activities to deliver key improvements ensuring processes and tools are' fit for purpose' along with knowledge transfer and education to BAU Teams.
- Design and deliver IT Asset Management control policies and procedures in-line with the existing service
- Asset and configuration management - Conducts the lifecycle management for assets including hardware, software, intellectual property, licences, warranties.
- User focus - Understands users and can identify who they are and what their needs are based on evidence.
- Service focus - Maintains focus on the whole life of service delivery - designs, develops, delivers and operates. Ensures that a set of IT products, suppliers and vendors come together to deliver an IT service.
- Relationship management - Identifies, analyses, manages and monitors relationships with and between stakeholders. Clarifies mutual needs and commitments through consultation and consideration of impacts.



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