Service Lead

**Permanent - Full Time - 40 hours per week**:

- **Annual Leave: 33 days including bank holidays.**:

- **Salary: £49,350 per annum**

We are looking for a leader with extraordinary clinical/management skills to carry full clinical and operational responsibility within one of the PICU units at Baldock Manor Hospital, someone who is able to empower staff team to deliver outstanding care, someone who has sound understanding of current legal and administrative procedures concerning care of mentally ill patients e.g. MHA, CPA and someone who will act as first point of contact for the management of the ward.

**Main duties of the job**

You will join a friendly, highly skilled and enthusiastic MDT team that offer a comprehensive programme of care to our in-patients. You will be responsible for leading the team Nurses and Support Workers to ensure the delivery of an excellent standard of care, which promotes independence and dignity and positively enhances the lives of individuals in our care.

**About us**

Baldock Manor is a 36-bed mental health facility for adults in various settings (a Female PICU, Rehab and Elderly High Dependency Unit), with an increased focus on psychology led treatments. It is a flagship site of Nouvita Healthcare, a technology driven, outcomes focused and a growing care provider, made up of a hospital, nursing & residential care homes and supported living services and is on a mission to provide personalised and effective care.

**Job responsibilities**
- Carry 24 hour continuous responsibility for units and manage it within the allocated resources.
- To undertake responsibility for the implementation of Organisational personnel policies.
- To ensure all statistical returns as requested e.g., sickness, annual leave is provided as requested.
- Responsible for the planning and co-ordination of annual leave, maintaining appropriate safe staffing levels and skill mix of ward area via rota management.
- Provide effective leadership by setting clear objectives and defining roles of staff.
- Leading the nursing team, delegating work, organising rotas on an equitable basis and ensuring appropriate skill and grade mix.
- Responsible for overall staffing arrangements and nursing rotas organising the most effective use of manpower and skill mix within available resources.
- Ensure that nursing staff adhere to the NMC Code of Conduct and make periodic checks on the presence of staff names on the live register.
- To participate in the planning and commissioning of new services.
- To participate in the formal review and evaluation of the services provided.
- Demonstrate effective leadership skills to the ward team ensuring a high level of morale within the clinical area, sound organisation, dissemination of information and good communications.
- Ensure reports, statements and investigations of accidents, incidents and complaints are carried out and the appropriate authorities are notified.
- To undertake responsibility for ensuring performance management of all staff falls in line with organisational policies and procedures.
- The service lead will have 24 hour continuous responsibility for the unit/s.
- Monitor and evaluate care, initiating any action that may be required.
- Ensure the confidentiality of all patient-related information and records, ensuring that staff complies with this policy.
- Formulate standards of care plans, evaluating and monitoring the effectiveness of same.
- Participate and ensure the implementation of prescribed care according to agreed standard.
- To ensure team meetings take place
- Liaise with other disciplines.
- Liaise with multi-disciplinary teams.

**Person Specification**

**Qualifications**

**Essential**
- RMN or RNLD, Significant experience post RMN/RNLD registration experience.

**Experience**

**Essential**
- Relevant management experience.
- Experience of working with MDT and in-patient setup.

**Knowledge and skills**

**Essential**
- Good leadership skills with the ability to; coach, guide, supervise, teach and role model qualified and unqualified staff including students.
- Sound knowledge of MHA and CPA.
- Able to influence people with effective communication.
- Highly organised.
- Highly motivated with the ability to work independently and flexibly (which can mean working shifts and out of hours).

IND004

**Job Types**: Full-time, Permanent

**Salary**: £49,350.00 per year

**Benefits**:

- Company pension
- Life insurance
- Private medical insurance

Day range:

- Monday to Friday
- No weekends

Physical setting:

- Hospital

Shift:

- 8 hour shift

Work authorisation:

- United Kingdom (preferred)

Work Location: In person

Expected start date: 02/10/2023