Expert by Experience in Mental Health

Found in: Talent UK C2 - 1 week ago


Baldock, United Kingdom Nouvita Limited Full time

Job summary

The Expert by Experience role has been developed in responseto a range of recommendations from various reports identifying that the voiceof people using services in their pathway is often not heard and can beexcluded from essential decisions.

You will lead our approach to sharing andvaluing lived experience, and our approach to carer and family support. Youwill be someone who has your own lived or living experience of health and/orsocial care services and will bring that experience to the role.

Main duties of the job

This is a new post therefore although having clear parameters and expectations there will be opportunities to positively shape and influence the role and build and develop important relationships with stakeholders and partners.

The successful applicant will work with the Senior Management Team(SMT) to achieve core objectives.

About us

Our hospital is situated in Baldock, North Hertfordshire. Accessible by Road via the A1, A10 and A505 as well as by train on the Kings Cross to Cambridge line which is approximately a 15 minute walk away.

Baldock Manor is a 45 bedded inpatient Mental Health Hospital comprising of female Psychiatric Intensive Care Units (PICU) and both male and female Older Age Acute services.

Mental health care delivery at Baldock Manor is supported by a full MDT of Consultant and associate specialist Psychiatrists, RMN and RNLD Nurses, a Psychology and Occupational Health team as well as a dedicated team of support workers and support services.

Nouvita Healthcare is proud to be an equal opportunity workplace. We are a Disability Confident employer, providing support to applicants with mental and/or physical disabilities. If you are interested in applying for employment with Nouvita Healthcare and are in need of support to navigate our website or to complete your application, please send an email with your request to:

Job description

Job responsibilities

Work with people from admission to the unit todischarge.

Help patients/carers understand the inpatientsystem and processes be a source for high quality information that is easy tounderstand.

To work proactively with the allocated inpatientunits. Supporting communication processes between the clinical unit andpatients; enabling units to create a compassionate and responsive approach topatients and where appropriate their carers

Empower patients to access information and to bepart of planning

Have knowledge and networks of the local area tosupport people with information and signposting

To be a point of liaison with the Unit onpatient matters, specifically quality improvement initiatives to enable morerobust and inclusive engagement.

Help patients raise concerns where necessary andtake action to escalate those concerns if necessary

Represent the Patient/Carer voice on servicecritical meetings such as Clinical Governance, Patient Forum, Carers Forum,Clinical Improvement committee and Restrictive Practice Reduction among others

Person Specification

Qualifications

Essential

Must have inpatient mental health experience in the last 5 years either informally or having been detained OR be the main carer for someone who has had an inpatient admission in the last 3 years.

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