Digital Sales
3 days ago
The Digital Sales & Merchandising Manager works in the Digital team that manage the suite of websites across the TUI UK & Ireland business based out of our modern and vibrant head office in Luton. This is a business-critical role as over 65% of total salesnow come through the TUI UK & Ireland websites which equates to over £2bn in revenue and the plan is to grow this to over 70% in the 5 Year Plan. As Digital Sales & Merchandising Manager you will be responsible for managing a small team of Digital MerchandisingExecutive(s) driving up conversion and online share to hit agreed passenger targets, whilst at the same time working with Commercial Trading to maximise margin and minimise online discounts.
**ABOUT THE ROLE**
We are looking for a Digital Sales & Merchandising Manager to join a large Digital Sales & Merchandising team working for the biggest name in travel. You will be working in a fast paced, commercial environment making decisions to improve website tradingperformance whilst ensuring the user experience is inspirational, engaging and relevant. You will do this with the commercial and trading teams ensuring key trading strategies are supported.
You will be a creative thinker who will be able to bring new and exciting ideas to the team, but crucially you are analytical with the ability to interpret complex sets of data, identify trends and recommend actionable change. A crucial element of this roleis to be able to balance commercial requirements vs. customer needs.
Working with the rest of the Digital Sales & Merchandising team, you will take ownership and optimise for your site(s) trading performance, onsite personalisation and development roadmap whilst also managing a small team who are responsible for developingand executing a range of onsite merchandising & personalisation campaigns for a subset of our brands which include TUI UK, First Choice, Marella Cruises & TUI Ireland across desktop, mobile and app.
You will adopt a test and learn approach to merchandising to continually optimise deals and merchandising content.
You will work closely with the Digital Trading Analysts, Online Marketing, User Experience and Design teams to oversee engaging, digital first and integrated campaigns that balance both customer and business needs, and will work with a broad set of stakeholdersacross wider eCommerce, Marketing and Commercial teams to drive business performance.
**ABOUT YOU**
- Educated to degree level in Marketing/Commercial discipline OR experience in working in a sales/merchandising/marketing role in an online environment.
- Excellent commercial acumen with a clear interest in marketing/merchandising.
- Creative thinker who is customer obsessed.
- Well-developed interpersonal, communication and written skills.
- Ability to manage stakeholder relationships and expectations across multiple teams and levels of seniority.
- Analytical and highly numerate.
- Self-motivated and the ability to motivate others.
- Ability to analyse complex problems and recommend actionable change.
**ABOUT OUR OFFER**
- Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
- Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career
- Discretionary Bonus Scheme
- Private Medical Insurance, single cover with option to add dependants
- Permanent Health Insurance
- Excellent rates with foreign exchange
- Pension scheme and life assurance
We want to be the best-loved holiday company not only for our customers, but for our colleagues too. That’s why we offer a variety of benefits that go above and beyond a competitive salary, so we can help you to live your best life happily at TUI.Click here tofind out more.?
We love to see your uniqueness shine through and inspire the future of travel.?If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA
LI-OR1 #LI-HYBRID
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Luton, United Kingdom TUI Full timeThe Digital Sales & Merchandising Manager works in the Digital team that manage the suite of websites across the TUI UK & Ireland business based out of our modern and vibrant head office in Luton. This is a business-critical role as over 65% of total salesnow come through the TUI UK & Ireland websites which equates to over £2bn in revenue and the plan is to...
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