Server and Apps Technical Support

1 month ago


Worcester, United Kingdom Service Care Full time

Role: Server and Apps Technical Support
Location: Hindlip
- Hybrid

Requirements**:MUST OF LIVED IN THE UK FOR A MINIUMUM OF 5 YEARS DUE TO POLICE SECURITY CHECKS.**

The main purpose of the role is working as a member of the Specialist Technical Support Team and providing some local supervision of work colleagues as required, contributing to an efficient and effective Customer Service, ensuring a quality end to end ICT Service for West Mercia Police.
This is a Server and Application Support / Escalated generalist technical support role. The role requires wide ranging knowledge/experience in multiple key technical areas such as:

- Citrix VDA
- Citrix Xenmobile MDM
- Microsoft Exchange
- Microsoft Servers, including roles and features (Powershell, IIS, DNS/DHCP.. and so on)
- Microsoft SCCM
- Microsoft Office 365 - Exchange Online, Azure, Intune, Migration and administration
- Microsoft SQL or Oracle Databases
- Datastage
- Web Development - Coldfusion, Javascript
- Enterprise VOIP Telephony or call-centre solutions (not endpoints or analogue)
- Networks, routing, firewalls



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