Direct Marketing Assistant

3 weeks ago

Eastbourne, United Kingdom Brewers Decorator Centres Full time

**Direct Marketing Assistant**

**Eastbourne**

**Full Time 37.5 hours per week**

**Monday to Friday 8.30am - 5pm**

**Competitive salary plus pension and benefits package.**

We have an exciting opportunity for a Direct Marketing Assistant to join our busy and growing Marketing Department based at Head Office in Eastbourne. Our Direct Marketing team plays a key role in raising awareness of our brands and services via telemarketing to support the growing direct marketing function for the business.

This is a great opportunity for someone who is self-motivated, highly organised and who has exceptional communication skills both in person and over the phone. You will be contacting new and existing customers to let them know of new branches opening, promoting new products, services and offers and sharing the Company’s vision to be the first choice for decorating materials. Using the information gained from building these relationships you will then use this knowledge to extend and maintain our Customer list.

A family run business for almost 120 years; we have a long history in our industry and have grown to over 190 branches nationwide. We know that our people make our business unique, and place great emphasis on the development and growth of our colleagues.

**As a **Direct Marketing Assistant **with Brewers, some of your key responsibilities will include**:

- Making outgoing calls to both prospective and existing customers to introduce offers, products and services in their regions - new and existing
- Opening new accounts from successful prospect calls using the online process
- Highlighting the benefits and selling Brewers' products and services to customers
- Listening to objections and handling them effectively
- Creating and maintaining prospective customer lists
- Liaising with Head Office Departments, Branch Managers, Regional Managers and colleagues to share customer feedback or requests when necessary
- Creating and sending mailings to individuals or in bulk to existing and prospective customers
- Producing regular performance reports as required

***Who we are looking for to join our team**:

- An understanding of marketing in business
- Excellent communication skills with the ability to persuade and influence others
- Exceptional customer service skills both in person and over the telephone
- Highly articulate and confident in striking up conversations with the ability to lead conversations and put customers at ease
- Approachable, possessing an open and friendly personality
- Perceptive with the ability to judge a situation and take lead of a situation
- Enjoys working and supporting a team with the initiative to work as an individual at all times
- Excellent organisational skills
- Exceptional attention to detail skills with the ability to work quickly and accurately to a high standard
- Confident with Microsoft Word and Excel to an intermediate level
- Keen to learn and develop skills

**In return we offer a comprehensive benefits package consisting of**:

- Competitive rates of pay
- 31 days holiday including bank holidays increasing with service
- Free life assurance
- We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- Brewers Colleague discounts giving you huge savings on your home improvements
- Employee Assistance Programme - accessible to colleagues, partner/spouse and dependants
- Access to Medicash, an optional contributory scheme where you can claim money back for the most common routine healthcare treatments
- Discounts and rewards with selected partners - major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis,
- Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District

Please note - we have a specified timescale within which to appoint and train. This role may be removed from listings before the closing date if we are successful in finding an appointment.

IND2

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