Operations Administrator

3 weeks ago


Milton Keynes, United Kingdom Profile Resourcing Limited Full time

Location - Milton Keynes

Salary - £20,000 - £25,000 + Benefits (Depending on Experience)

Full-Time

Working within our Operations department, you will support the wider team with the ongoing management and development of our market leading rewards and perks catalogues.

You will pride yourself on delivering best in class customer service, working closely with both clients and internal teams including Client Success, Technology, Creative and Finance across a variety of exciting projects. In addition, you will work closelywith our supply partners to ensure that we are exceeding client expectation at every touchpoint.

You’ll be a self-starter, who’s able to work under pressure, multi-task with ease and communicate clearly across a variety of channels. You will require a good working knowledge of MS Office, particularly Excel.

This role would suit an ambitious graduate or experienced administrator looking to take the next step in their career with an exciting business that is growing rapidly and will give you the chance to do the same.

Core Responsibilities:

- First point of contact for customer service queries
- Placing reward orders with suppliers - General reward system administration
- Operations support for Customer Success and Creative teams
- Creating engaging reward promotions
- Maintaining process guides and other relevant documentation
- General office administration (for example managing stationery, tea & coffee, employee birthdays, client lunches, dealing with office management company etc)

Personal skills required:

- Strong and accurate communication skills (both written and verbal)
- Exceptional attention to detail - Excellent organisational and problem-solving skills, with the ability to multi-task
- Goal focused, able to work under pressure and to set SLAs
- A positive, pro-active attitude - A willingness to learn and develop - Good level of commercial awareness
- A team player, who goes out of their way to support their peers

What you’ll get:

- Competitive salary (£20 - £25K)
- Ownership and tons of opportunity to make an impact
- Training and career progression
- Generous holiday allowance (increasing with length of service)
- Internal reward and recognition programme
- Health and wellness benefits, perks and more - A fast paced and friendly culture



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