Voids Coordinator

4 months ago

West Byfleet, United Kingdom Howells Solutions Full time

**Voids Coordinator - Social Housing**
**Based in West Byfleet**
**Salary: £28,000**
**Full Time, Permanent position**

Are you an experienced Administrator within the social housing sector? Do you have impeccable Customer Service skills along with strong admin skills? If so, we may be able to help you

Here at Howells, we are working with a leading, UK contractor and regeneration group to find a successful and proactive Voids Coordinator to join their team in West Byfleet, working on voids contracts within Social Housing.

Working in the Social Housing sector, you will have the exciting opportunity to develop your customer service and organisational skills by tackling several different tasks at once. As a Voids Coordinator, you will support the branch with their voids contracts, liaising with families, supply chain, suppliers, supervisors and sub-contractors to ensure that all associated works are carried out at agreed times.

**What will you deliver?**
- To liaise with all families and supply chain to establish an excellent after sales/maintenance response to all move in faults
- To be professional, courteous and punctual in all dealings with families, supply chain and the client's external partners
- Ensure all move in faults are monitored and that all relevant work is completed to the required standard within the agreed timescales
- Ensure all materials and labour required is available prior to starting works.
- Work closely with the Void Supervisor and Area Manager to ensure continuation of work
- Liaise with Void Supervisors, Area Manager, Operation Manager and Directors prior to arranging any meetings with client
- Produce all relevant documentation relating to Void Delivery accurately and in a timely manner

**Essential Characteristics**:

- Previous experience within Social Housing (ideally working with Voids)
- Must be extremely organised with impeccable time management and communication skills and used to working within a fast paced, ever changing environment.
- An understanding of how a repairs and voids contract works

You will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the groups success.

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£28,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- West Byfleet: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Social Housing: 1 year (preferred)
- Administrative experience: 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: 37188

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