Practice Receptionist

4 months ago

Bedworth, United Kingdom Bedworth Health Centre Full time

The role is varied, a few of the duties are listed but this is not exhaustive: Opening up/locking-up of Practice premises and maintaining security. Using the Practice's clinical computer system to manage the appointment system, process prescriptions and provide routine test results. Working on the Reception desks: booking patient appointments and checking them in for appointments, processing prescriptions, providing routine test results, providing information and handling a wide variety of enquiries. Working on the Appointments / Results telephone line: booking, cancelling and changing appointments, providing routine test results, directing calls to the appropriate person and handling a wide variety of enquiries.

**Working in the Prescriptions department**: processing hand delivered and electronic requests for prescriptions, resolving telephone prescription queries, working in conjunction with the Prescription Ordering Direct (POD) service, liaising with chemists and handling a wide variety of enquiries. Taking comprehensive messages and passing them on to the appropriate person. Conducting data processing / entry. Ensuring accurate information is entered into patients notes.

Providing support to Senior Administrators with a wide variety of tasks such as Registrations and Recall Systems. Any other duties as and when deemed necessary by the Practice Management team

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