Customer Svc Advisor
4 weeks ago
**Customer Svc Advisor**:
- 068104311**£13.29 Per Hour**
- Full Time**Temporary**
**Derby, Derbyshire**
**Customer Service And Call Centre**
**Job Description**:
- Job description
- A Great Opportunity working for a market leader within distribution. Looking to work for One of the Top Ten Companies to work for?- Requirement to work from the Office 2 weeks out of 4, working from home for the other 2 weeks.
- Operational Hours 07:30-20:15 Monday to Friday - 8hr shift within these times on a 4 weekly rotational basis.
- Flexibility between 30-40 hours per week.
- Will have to commit to 4 weeks Full Time training in Office.
- Job Role:
- Your key responsibilities, which are not exhaustive and not limited to include:
- " Managing inbound calls to the business from worldwide clients handling shipment requests
- " Building rapport with customers and establishing their needs
- " Deliver a consistent call flow, giving the customer the confidence in the information provided
- " Maximise up selling opportunities whilst ensuring the customer has an informed choice
- Key Skills:
- " Excellent Customer Service experience, Strong understanding of Customer Service processes
- " Remain positive and enthusiastic during every customer contact
- " Consistently provide a high level of service
- " Excellent communication skills written and verbal
- " Ability to adapt to change
- " Ability to work as part of a team as well as independently
- " Experience of working with MS Word & Excel- Click or call 01509 213000 ask for Michelle**DHL**:
**Pertemps**:
**Michelle Alburey** 01509 213000
Division 068**Pertemps Loughborough**
- 20 - 21 Carillon Court
- Loughborough
- Leicestershire
- LE11 3XA
- 01509213000
-
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