Junior Credit Controller

6 months ago


Gloucester, United Kingdom Gardiner Bros Full time

Job Advert

**Role**: Junior Credit Controller**

**Hours**: Monday - Friday 8:30am - 17:00pm**

**Salary**: Up to £23,000 - Depending on experience**

**Location**: Hardwicke, GL2 4PH - At Gardiners we encourage hybrid working.**

At Gardiner Bros & Co, we're more than just a business - we're a family that values the way we treat our team. Our commitment to our people is evident in our impressive team retention rates, with 22.5% of our staff staying with us for over 5 years and 3.5% for over 20 years, spanning both our warehouse and offices.

**Join Our Growth Story**

Over the last 5 years, we've experienced remarkable growth, doubling in size and partnering with exciting new brands like Hi-Tec, Crocs, Toms, Superga, and established retailers like Next, Screwfix, and B&Q. To support this expansion, we've acquired two additional warehouses, providing us with an additional 170,000 square feet of warehouse distribution and office space.

**Your Opportunity as a Junior Credit Controller**

Due to this growth and our increasing customer base, we have an exciting opportunity for someone to join us as a Junior Credit Controller. This isn't your traditional credit controller role, making it a great opportunity for someone looking for a change or individuals taking their first steps into an office environment where they can build a promising career.

**As a Junior Credit Controller, your main responsibilities will include**:

- Managing account queries and processing payments.
- Analysing and monitoring aged debt reports to take necessary actions.
- Assessing and opening new customer accounts.
- Setting and reviewing credit limits and payment plans.
- Monitoring the accounts inbox and releasing orders as needed.

**What We're Looking for in our Junior Credit Controller?**

**In addition, we are looking for someone who can demonstrate**:

- Strong communication skills to build relationships with customers.
- Proficiency in verbal and written English.
- Familiarity with the Microsoft Office suite.
- Team player mentality and collaborative spirit.
- The ability to handle challenging conversations with composure.
- Experience with Xero and Excel spreadsheets is a plus, but we provide full training if you're new to these tools.

**What We Offer**

In return for your dedication and enthusiasm, we offer:

- Life Assurance
- Company Pension
- Discounted Gym Memberships
- Eyecare Vouchers
- Generous discounts on our products
- Exceptional opportunities for career advancement
- Casual dress code within the office
- Exposure to renowned brands like Skechers, Crocs, Puma, Dickies, Hush Puppies, and more.
- A positive and inclusive work environment that supports hybrid working.

Gardiners & Footsure Brands is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status. We also support individuals with disabilities and ensure they are not discriminated against in our hiring process.


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