Credit Controller

7 months ago


Gloucester, United Kingdom Clarkson Evans Full time

**Retentions Credit Controller**

3 month Fixed Term Contract

£28,000 - £31,000

Gloucester

Clarkson Evans is the largest electrical and solar installer working in the new build housing sector, wiring over 24,000 homes a year. Established over 40 years ago, we now employ more than 850 staff across the UK and we work with the country’s major house builders.

**The Role**

To ensure team KPI’s are met in respect of the successful reduction of aged debt and cash collection targets set by the Head of Credit. Responsible for managing customer retention accounts in line with contractual terms by actively chasing overdue debt, appropriate reconciliations and carrying out effective query resolution.

**Responsibilities**
- To manage customer Retention accounts and chasing any balances that are falling due
- Liaising with customers to achieve timely payment of debt and resolve any issues that result in late payments
- Successful engagement with the Commercial and Production teams to collectively resolve issues that would prevent successful collections activity in accordance with agreed payment terms
- Engaging with other departments when required and collating supporting information
- Responsible for updating Internal Systems and recording information
- To prepare aged debt reports to be reviewed with wider Commercial, Operational and Finance teams
- Responsible for ensuring that appropriate credit management controls are adhered to
- Ad hoc duties as requested by the Head of Credit

**Requirements**:

- Building and maintaining strong working relationships
- Strong written and verbal communication skills
- Good IT skills, including the use of Microsoft Excel
- Good organisational, time management and prioritisation skills
- Excellent accuracy and attention to detail
- Ability to collate and communicate facts to resolve disputed issues
- Ability to adapt and learn processes and systems quickly
- Self-motivated with a flexible approach to working
- Ability to present precise and accurate information
- Ability to achieve set KPIs and targets
- Experience of working as a Credit Controller
- Experience of managing own workload
- Experience of working to deadlines

Clarkson Evans is an equal opportunities employer and we’re proud of our fair and inclusive recruitment process.

Our Values: Commitment | Change | Career Progression | Care | Collaboration


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