Credit Controller
7 months ago
style="text-align: left; margin-bottom: 0cm; line-height: normal; background: white;" dir="ltr">**Credit Controller**
£28,000 - £31,000
Gloucester
Clarkson Evans is the largest electrical contractor working in the new build housing sector, wiring over 24,000 homes a year. Established over 40 years ago, we now employ more than 850 staff across the UK and we work with the country’s major house builders. Last year we acquired a solar PV business and solar installations are now a rapidly growing part of our business.
**The Role**
To ensure team KPI’s are met in respect of the successful reduction of aged debt and cash collection targets set by the Head of Credit. Responsible for managing customer accounts in line with contractual terms by actively chasing overdue debt, effective query resolution and coordinating the defence of claims in respect of contra charges.
**Responsibilities**
- Liaising with customers to achieve timely payment of debt and resolve any issues that result in late payments
- Successful engagement with the Commercial and Production teams to collectively resolve issues that would prevent invoices being raised, issues that could result in unpaid invoices or debt being settled outside of the agreed payment terms
- To be the central point of contact to defend claims for contra charges from Builders, engaging with other departments when required, ensuring all contra charges are logged and resolved. In addition, to collate supporting information for the Business’ own contra charges
- Responsible for updating Internal Systems and recording information where work cannot be invoiced as standard such as where detached garages are not built at the same time as the plot
- To ensure that deadline dates and payment dates are obtained from Builders and are added to the Billing Schedule
- Requesting credit notes as required and agreed with the Commercial Manager or Heads of Commercial
- To manage the customer Retention accounts, ensuring these are kept to a minimum by recommending to the Commercial Managers where retention caps (or lower retention caps) would be appropriate, monitoring that caps are adhered to, and chasing retention balances falling due
- To prepare cumulative spreadsheets where required and ensuring these are provided to Accounts Receivable to be sent with the invoices
- To prepare aged debt reports to be reviewed with wider Commercial, Operational and Finance teams
- To maintain the Builder Requirements list and ensure this is up to date, so that the Accounts Receivable team are aware of the current requirements
- Responsible for ensuring that appropriate credit management controls are adhered to
- Ad hoc duties as requested by the Head of Credit
**Requirements**:
- Building and maintaining strong working relationships
- Strong written and verbal communication skills
- Good IT skills, including the use of Microsoft Excel
- Good organisational, time management and prioritisation skills
- Excellent accuracy and attention to detail
- Ability to collate and communicate facts to resolve disputed issues
- Ability to adapt and learn processes and systems quickly
- Self-motivated with a flexible approach to working
- Ability to present precise and accurate information
- Ability to achieve set KPIs and targets
- Experience of working as a Credit Controller
- Experience of managing own workload
- Experience of working to deadlines
Our Values : Commitment | Change | Career Progression | Care | Collaboration
Clarkson Evans is an equal opportunities employer and we’re proud of our fair and inclusive recruitment process.
We offer a Company pension scheme and life assurance. Staff receive subsidised gym membership, free fruit is provided in the office and we have a support and counselling service available to all employees. We have free parking onsite and an early finish on a Friday. In addition, we organise Christmas and summer social events for staff and a Children's Christmas party.
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