Customer Service Agent
3 weeks ago
Here at ROCK Insurance, we’re looking for Customer Service Agents to join our growing Customer Service team - dedicated to delivering a first-class service to our customers.
A fantastic opportunity has opened for an enthusiastic and motivated Customer Service Agent to join our contact centre.
As a Customer Service Agent, you will be dealing with inbound phone calls on a range of insurance products. The main responsibility of the role is dealing with customer enquiries and arranging insurance on a non-advised sales basis.
**What we’re looking for**:
- Previous experience working in a customer services role
- Strong communication skills
- A commitment to offering the best customer experience
- Excellent organisational skills
- An enthusiastic team player
In return, you will receive a competitive rate of pay, a monthly bonus structure, and employee benefits.
**Salary**: From £21,000.00 per year
**Benefits**:
- Additional leave
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
- Sick pay
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (required)
Work Location: One location
Reference ID: Rock CSA 2023
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