Customer Service Representative
6 months ago
A fantastic opportunity has arisen to join a dynamic & reputable business in Melbourne, Derbyshire. You will play a vital role in ensuring customer satisfaction and maintaining positive relationships with their customers. Your skills and ability to analyse data will contribute to the success of our customer care team. If you are a motivated individual with excellent communication skills and a passion for providing exceptional service, this is the right role for you
Please note: this is a fixed-term contract.
**Overview of the role**:
- Manage the planning of all service jobs
- Maintain the booking calendar and service log including updating service tickets
- Review and action Zendesk tickets, communicating internally & externally
- Review and action Customer Care Forms from all sales channels
- Organising loan furniture requests within the set parameters
- Using the automated text scheduling tool to confirm service appointments
- Communicating with external suppliers to order and confirm replacement parts are on time
- Communicating with the service team to ensure jobs can be completed within a timescale
- Collating key data into a weekly reporting template
**Skills & experience required**:
- Retail sales experience (desirable)
- Customer Service experience
- Strong communication skills, both verbal and written
- Ability to effectively manage and prioritise multiple tasks
- Excellent problem-solving and decision-making abilities
- Proficient in using customer relationship management (CRM) software
- High level administrative skills including Microsoft Office
- Ability to work well under pressure and meet deadlines
Join our clients team as a Customer Service Representative and be part of a dynamic company that values its employees, competitive pay, opportunities for career growth, and a supportive work environment.
**Job Types**: Full-time, Fixed term contract
Contract length: 12 months
**Salary**: Up to £27,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Application question(s):
- Do you have retail sales experience?
**Experience**:
- customer service: 1 year (required)
Work Location: In person
Reference ID: JBCSM
-
Customer Service Representative
7 months ago
Melbourne, United Kingdom 22 Recruitment & Consultancy Ltd Full time**Position**:Customer Care **Location**:Melbourne **Salary**:Up to 27,000 p.a **Contract Type**: 12 month FTC **Driving License & own car required due to the location & you could be required to travel to other showrooms.** A fantastic opportunity has arisen to join a dynamic & reputable business in Melbourne, Derbyshire. You will play a vital role in...
-
Service Scheduler
7 months ago
Melbourne, United Kingdom Sunfish Services Limited Full timeWe are looking for an energetic and talented Service Scheduler to join our team. Sunfish is a rapidly growing business and offers further development opportunities in a number of areas including operations, change management, marketing and sales. Sunfish is a specialist fire safety and electronic security company based in Melbourne, Derbyshire. The Company...
-
Electro-Mechanical Field Service Technician
2 days ago
Melbourne, Derbyshire, United Kingdom Jobheron Full timeJobheron is a well-established supplier of glass processing machinery seeking an experienced Electro-Mechanical Field Service Technician to join their highly skilled team.About the RoleServicing and supporting customers with maintenance, breakdown support, and installations of electro-mechanical systems.Collaborating with colleagues to provide exceptional...
-
Melbourne, United Kingdom Foulger'S (Cvs) Ltd - Commercial Vehicle Services Full timeCompany Description Foulger's (CVS) Ltd - Commercial Vehicle Services is a DAF Trucks Service Point and AllTrucks UK Commercial Vehicle Workshop based in Royston, North Hertfordshire and South Cambridgeshire.A 3rd Generation family-owned business established in 1974, we prioritize exceptional customer service and satisfaction for all our customers in the...
-
Administrator
6 months ago
Melbourne, United Kingdom Talk Staff Recruitment Full timeWe are working with a fantastic growing business, based on the outskirts of Derby who are looking for a Administrator to join their successful company. You will provide excellent customer service and administration skills as part of the front of house team. **To be considered for the role, you’ll require the following essentials**: - Current or recent...
-
Catering Assistant
6 months ago
Melbourne, United Kingdom Derbyshire County Council Full time**Catering assistant** An exciting opportunity has arisen to join award-winning Derbyshire Catering Service. Are you passionate about food and enjoy working as part of a team? We are currently recruiting for a Catering Assistant to work as a valued member of our dedicated kitchen team. You will be supporting the kitchen supervisor in all areas of the...
-
Production Editor
6 months ago
Melbourne, United Kingdom Pearson Full time**Our purpose**: At Pearson, we ‘add life to a lifetime of learning’ so everyone can realise the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. **Our company**: Pearson was founded in 1844 and has been built on our ability to grow with and adapt to a constantly evolving market. Our...
-
Senior Support Worker
3 months ago
Melbourne, United Kingdom CV-Library Full timeSenior Support Worker - Childrens Home Derby area £29,000 - £30,000 per annum 36-48 hour week, 7-7. 28 days annual leave (including bank holidays) MAIN RESPONSABILITIES To provide shift management and support to the team, in line with company policy and regulatory requirements. Supervising and providing guidance, support, direction and...
-
Metadata Innovator
3 days ago
Melbourne CP, United Kingdom Digital Preservation Coalition Full timeCompany OverviewAt Monash University Library, we strive to be a 'modern, global top 100 library' where our content, collections, facilities, services, and culture represent best practice and contribute significantly to the University's reputation and impact.We continually evaluate our practices in relation to the University's goals and aim to exceed user...
-
Graduate Operations
7 months ago
Melbourne, United Kingdom Sunfish Services Limited Full timeWe are looking for an energetic and talented Graduate to join our team. Sunfish is a rapidly growing business and offers further development opportunities in a number of areas including operations, change management, marketing and sales. Sunfish is a specialist fire safety and electronic security company based in Melbourne, Derbyshire. The Company is third...
-
Graduate Operations Executive
6 months ago
Melbourne, United Kingdom Sunfish Services Limited Full timeWe are looking for an energetic and talented Graduate to join our team. Sunfish is a rapidly growing business and offers further development opportunities in a number of areas including operations, change management, marketing and sales. Sunfish is a specialist fire safety and electronic security company based in Melbourne, Derbyshire. The Company is third...
-
Luxury Property Estate Agent
6 months ago
Melbourne, United Kingdom Fine and Country Full timeFine & Country Woodhouse Eaves are looking for ambitious estate agents who have experience in the luxury home market. Would you like the freedom to run your own business and have a flexible working pattern with the ability to earn a generous income? Do you have an excellent track record, the ability to liaise with high-net-worth clients and provide...
-
Digital Preservation Specialist
3 days ago
Melbourne CP, United Kingdom Digital Preservation Coalition Full timeVacancy for Digital Preservation Specialist at Monash University">Monash University Library is one of Australia's leading academic libraries. Central to our 2020-2025 strategy is the vision of being a 'modern, global top 100 library' where our content, collections, facilities, services and culture represent best practice and collectively make a significant...
-
Global Oil Gas Senior Electrical Technician
3 months ago
Melbourne, United Kingdom MatchaTalent Full timeThis role required candidate to permanently relocate at Dhahran Saudi Arabia. About the Company This company engages in the exploration production transportation and sale of crude oil and natural gas. It operates through the following segments: Upstream Downstream and Corporate. The Upstream segment includes crude oil natural gas and natural gas liquids...
-
Hand/Assembly Operative Night Shift
4 weeks ago
Melbourne, United Kingdom CV-Library Full timeJob description Open to Veterans and Skilled Candidates Are you looking for an opportunity to join a dynamic team in manufacturing? We are offering a fantastic role for a Manual/Hand Assembly Operator at our site. This position is perfect for individuals seeking a new challenge and is especially welcoming to ex-military candidates looking to bring their...