Customer Trainer
2 weeks ago
Working within the deployment team, the Customer Trainer will be responsible for travelling UK wide and sometimes internationally, to install DnaNudge testing equipment and deliver product training to internal and external stakeholders. The trainer will provide expert product knowledge and training on DnaNudge medical technology in clinical settings through to our consumer products in the commercial sector.
The trainer will deliver face to face and remote training to DnaNudge technology users along with the design, development, and implementation of training resources to support customer deployments.
**Major Responsibilities**:
- Work with stakeholders to identify their learning needs to support successful integration of DnaNudge technology and services in their organisations.
- Deliver face-to-face and remote training to customers to support their end-to-end rollout.
- Travel UK wide (and internationally if required) to install equipment and deliver training.
- Be the face of DnaNudge and be a positive representation of the company and brand.
- Ensure all equipment is installed successfully on site.
- Learn from our engineers to help troubleshoot and repair minor issues with equipment on site.
- Work with the science, engineering, and product development teams to remain fully up to date with all the latest product updates to pass on in training sessions.
- Develop training resources such as presentations, user guides, videos, and e-learning etc. to support stakeholders.
- Assist with new DnaNudge staff inductions and ongoing internal training where required.
- Be flexible with work hours and prepared to occasionally work weekends or evenings if the site requires it. This includes being flexible to deliver remote training out of hours for customers in different time zones.
- Provide additional deployment team support including, but not limited to product showcase events, stakeholder meetings and customer service where required.
**Education**:
A/levels - essential. Degree and/or Equivalent teaching or communication qualification is strongly desirable.
**Background / required skills**:
**Essential skills**
- Previous training experience in remote and face to face product training delivery.
- Exceptional written English, communication, and presentation skills.
- Knowledge of MS Office tools.
- Able to understand new technology rapidly and eager to learn new skills.
Strong organisational skills and able to work autonomously.
**Personal Skills**
- An excellent learner and listener, with strong critical thinking, analytic and interpersonal skills.
- Engaging and personable, and a strong communicator.
- Flexible and willing to adapt, fitting their schedule to the needs of the training locations.
- Must be comfortable working in a variety of different environments (hospitals and clinical environments).
- Comfortable travelling both UK wide (and internationally) when required.
**Desirable**
- A driver with own car.
- Background knowledge or experience in Nutrition/Nutrigenetics related field.
- Technology background.
- E-learning development experience (specifically Articulate 360 suite)
- **40 hours per week**_. Sometimes the work will require longer weeks than this if extensive travel is required. This would always be discussed with your line manager, and then time made up in lieu.
- Permanent x40 hours role x1
Needs to be able to access our London office in White City, but hybrid working is available. This role is not available for those looking for sponsorship, you must have the right to work within the UK.
**Salary**: £28,000.00-£30,000.00 per year
**Benefits**:
- Company events
- Company pension
- Employee discount
- Private dental insurance
- Private medical insurance
- Sick pay
Schedule:
- 8 hour shift
Ability to commute/relocate:
- 58 wood lane, W12 7RZ: reliably commute or plan to relocate before starting work (required)
Willingness to travel:
- 50% (required)
Work Location: In person
-
Customer Service Trainer
4 weeks ago
London, United Kingdom CCP Full timeAre you keen to create and deliver exciting training material to support staff inductions and continuous development? Are you passionate about the growth of others and helping them strive to achieve their goals? CCP are delighted to be working alongside a Property Management company who are looking to add an experienced Customer Service Trainer to their...
-
Customer Care Quality Trainer
2 weeks ago
West Bromwich, Sandwell, United Kingdom Forward Assist Recruitment Full timeOur client is the specialist training division of the UK's original tool and equipment hire company.They continually adapt their business to serve their customers' needs by offering over 300 industry-recognised training courses that are professionally delivered to individuals and organisations throughout the UK & Ireland, by more than 80 qualified and...
-
London, United Kingdom DGH Recruitment Full timeIT Trainer/Legal IT Trainer/IT Technology Trainer A fantastic opportunity has arisen for an IT Trainer/Legal IT Trainer/IT Technology Trainer to join our London based global law firm on a permanent basis. IT Trainer/Legal IT Trainer/IT Technology Trainer Responsibilities and Duties: • Provide face to face and virtual classroom and one-on-one...
-
London, United Kingdom DGH Recruitment Full timeIT Trainer/Legal IT Trainer/IT Technology Trainer A fantastic opportunity has arisen for an IT Trainer/Legal IT Trainer/IT Technology Trainer to join our London based global law firm on a permanent basis. IT Trainer/Legal IT Trainer/IT Technology Trainer Responsibilities and Duties: • Provide face to face and virtual classroom and one-on-one...
-
London, United Kingdom DGH Recruitment Full timeJob Description IT Trainer/Legal IT Trainer/IT Technology Trainer A fantastic opportunity has arisen for an IT Trainer/Legal IT Trainer/IT Technology Trainer to join our London based global law firm on a permanent basis. IT Trainer/Legal IT Trainer/IT Technology Trainer Responsibilities and Duties: • Provide face to face and virtual classroom...
-
London, United Kingdom DGH Recruitment Full timeIT Trainer/Legal IT Trainer/IT Technology TrainerA fantastic opportunity has arisen for an IT Trainer/Legal IT Trainer/IT Technology Trainer to join our London based global law firm on a permanent basis.IT Trainer/Legal IT Trainer/IT Technology TrainerResponsibilities and Duties:• Provide face to face and virtual classroom and one-on-one training, floor...
-
London, United Kingdom Dgh Recruitment Full timeIT Trainer/Legal IT Trainer/IT Technology TrainerInterested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.A fantastic opportunity has arisen for an IT Trainer/Legal IT Trainer/IT Technology Trainer to join our London based global law firm on a permanent basis.IT Trainer/Legal IT...
-
London, United Kingdom DGH Recruitment Full timeIT Trainer/Legal IT Trainer/IT Technology Trainer A fantastic opportunity has arisen for an IT Trainer/Legal IT Trainer/IT Technology Trainer to join our London based global law firm on a permanent basis. IT Trainer/Legal IT Trainer/IT Technology Trainer Responsibilities and Duties: • Provide face to face and virtual classroom and one-on-one training,...
-
London, United Kingdom DGH Recruitment Full timeIT Trainer/Legal IT Trainer/IT Technology Trainer A fantastic opportunity has arisen for an IT Trainer/Legal IT Trainer/IT Technology Trainer to join our London based global law firm on a permanent basis. IT Trainer/Legal IT Trainer/IT Technology Trainer Responsibilities and Duties: • Provide face to face and virtual classroom and one-on-one training,...
-
Customer Service Trainer
3 weeks ago
London, United Kingdom Compass Group Full timeWe ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: - Contributory pension scheme - Grow your career with our Career Pathways and MyLearning programmes - Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits - Save money on your...
-
Field Services Customer Trainer
2 weeks ago
London, Greater London, United Kingdom Kelsius Full timeKelsius manufactures, distributes and maintains a system that wirelessly and automatically monitors the temperature and safety of all food products, both hot and cold, as well as medicines, blood samples and other temperature-sensitive pharmaceutical material.Kelsius improves HACCP compliance, saving time, reducing risk and providing information at your...
-
London, United Kingdom Dgh Recruitment Full timeIT Trainer/Legal IT Trainer/IT Technology TrainerCheck out the role overview below If you are confident you have got the right skills and experience, apply today.A fantastic opportunity has arisen for an IT Trainer/Legal IT Trainer/IT Technology Trainer to join our London based global law firm on a permanent basis.IT Trainer/Legal IT Trainer/IT Technology...
-
London, United Kingdom DGH Recruitment Full timeJob Description IT Trainer/Legal IT Trainer/IT Technology Trainer A fantastic opportunity has arisen for an IT Trainer/Legal IT Trainer/IT Technology Trainer to join our London based global law firm on a permanent basis. IT Trainer/Legal IT Trainer/IT Technology Trainer Responsibilities and Duties: • Provide face to face and virtual classroom and...
-
London, United Kingdom DGH Recruitment Full timeIT Trainer/Legal IT Trainer/IT Technology TrainerA fantastic opportunity has arisen for an IT Trainer/Legal IT Trainer/IT Technology Trainer to join our London based global law firm on a permanent basis.IT Trainer/Legal IT Trainer/IT Technology TrainerResponsibilities and Duties:• Provide face to face and virtual classroom and one-on-one training, floor...
-
London, Greater London, United Kingdom DGH Recruitment Limited Full timeJob DescriptionIT Trainer/Legal IT Trainer/IT Technology TrainerA fantastic opportunity has arisen for an IT Trainer/Legal IT Trainer/IT Technology Trainer to join our London based global law firm on a permanent basis.IT Trainer/Legal IT Trainer/IT Technology TrainerResponsibilities and Duties: Provide face to face and virtual classroom and one-on-one...
-
Customer Trainer
4 weeks ago
London, United Kingdom OVHcloud Full timePermanent contract- Customer Services- LONDON, GB, EC3R 7LP- Hybrid- Hybrid**YOUR JOB**: Customer Trainer M/F/X **Within your #OneTeam** Within the customer care organization division of the OVHcloud Group, the Product Enablement team aims to deliver public events like technical trainings on our solutions to our customers, in order to accelerate the...
-
Customer Trainer
2 weeks ago
London, Greater London, United Kingdom OVHcloud Full timeCustomer Trainer M/F/X Within your #OneTeam Within the customer care organization division of the OVHcloud Group, the Product Enablement team aims to deliver public events like technical trainings on our solutions to our customers, in order to accelerate the adoption of OVHcloud solutions by our customers. The Product Enablement team is in charge of...
-
Customer Trainer
4 weeks ago
London, United Kingdom OVHcloud Full timeCustomer Trainer M/F/X Within your #OneTeam Within the customer care organization division of the OVHcloud Group, the Product Enablement team aims to deliver public events like technical trainings on our solutions to our customers, in order to accelerate the adoption of OVHcloud solutions by our customers. The Product Enablement team is in charge of...
-
Greater London, United Kingdom DGH Recruitment Full timeIT Trainer/Legal IT Trainer/IT Technology TrainerA fantastic opportunity has arisen for an IT Trainer/Legal IT Trainer/IT Technology Trainer to join our London based global law firm on a permanent basis.IT Trainer/Legal IT Trainer/IT Technology TrainerResponsibilities and Duties:• Provide face to face and virtual classroom and one-on-one training, floor...
-
Greater London, United Kingdom DGH Recruitment Full timeIT Trainer/Legal IT Trainer/IT Technology Trainer A fantastic opportunity has arisen for an IT Trainer/Legal IT Trainer/IT Technology Trainer to join our London based global law firm on a permanent basis. IT Trainer/Legal IT Trainer/IT Technology Trainer Responsibilities and Duties: • Provide face to face and virtual classroom and one-on-one training,...
